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The world of work has changed forever as the hybrid and fully remote models are here to stay. End users have changed the way they work, but unfortunately, core infrastructure has not changed enough to keep pace.

Tennessee’s Office of Evidence and Impact (OEI) is working with Google Cloud to implement TN DATA (Data Analytics for Transparency and Accountability), an enterprise data analytics platform for evidence-based budgeting and data-driven policy insights. Efforts underway at OEI reflect the growing appeal of using analytics and artificial intelligence to democratize the power of data. Tennessee is one of many states across the U.S. that are driving a cultural shift that’s transforming how government agencies engage and serve the public.

Organizations around the world continue to struggle with whether and how to enable remote work, but the city of Corona isn’t among them.

No-code ITSM software can enable state and local governments to automate processes and provide better self-service options to citizens while reducing the drain on limited resources.

Digital twins have revolutionized the way businesses operate, and now, startups like Hayden AI are exploring new aspects of the groundbreaking technology to transform the way cities are designed and maintained, and ultimately enhance the quality of life for communities.

Organizations are flocking to no-code IT service management solutions to alleviate the administrative burden often shouldered by IT employees. Here are five trends driving no-code ITSM software adoption.

Experts offer insights and guidance for reporting risks in today’s highly distributed world.

As intelligent transportation system (ITS) applications become more sophisticated, ensuring network uptime has become increasingly difficult for state departments of transportation (DOTs). Ciena’s Daniele Loffreda highlights how DOTs can add resiliency to their communications networks.

As a tech leader with a wide-ranging career in the public and private sector, Ann Dunkin, chief information officer, U.S. Department of Energy, has served in roles that others have only dreamed of. In this Q&A, she provides a window into the mindset, qualities and support that have helped her succeed.

Deborah (Deb) Snyder is a senior fellow with the Center for Digital Government (CDG) and the former chief information security officer (CISO) for New York state. In this Q&A, she discusses the importance of bringing new voices to cybersecurity and describes how she has done so in her role as a technology leader.

Lydia Payne-Johnson has an extensive background in both the private and public sectors as an executive with experience in compliance, cybersecurity risk, data governance and consumer marketing. In this Q&A, Payne-Johnson, who is currently the director of IT security, identity management and risk for The George Washington University, shares her strategies for being prepared and staying on track in career and life.

Eve Machol, Microsoft’s director of Airport and Transportation Industry Innovation, invites airport leaders to a webinar discussing the viability of digital twins to improve airport operations, the traveler experience and sustainability.

A cyber risk score identifies an organization’s level of exposure to cyber crime and the liabilities that stem from IT vulnerabilities.

"Forward!" It is Wisconsin's motto and what drives the Wisconsin Department of Safety and Professional Services (DSPS).

Learn how Pima County, Ariz., is using iPaaS, an automation and integration tool, with their service management platform to supercharge their service delivery and eliminate the drain on IT resources.

Preventing cyber criminals from gaining unauthorized access to their systems and infrastructure has never been more pertinent. Many breaches that occur are the result of configuration errors.

Accurate and timely coverage maps are crucial to closing connectivity gaps.