Civic Tech

The county is acknowledging its past and enhancing transparency into historic property deeds which have had lasting impacts on neighborhoods. Its searchable map activates many thousands of pages of documents.

A new report finds digital service teams becoming essential to state and local governments refreshing services, managing tighter budgets, and keeping residents at the center of digital transformation.

Officials have announced “first of its kind” AI intended to boost operations, including real-time security cameras and city-run 5G broadband. The software will also let residents see financial documents.

A new online document submission tool developed by county IT and social services staff lets residents securely apply and provide documentation for a range of programs including Medicaid and food services.

Code for America is partnering with Anthropic on a new pilot intended to help staffers more efficiently administer public benefits by using an AI-powered tool to make policy information more accessible.

The state’s fourth most populous county is testing an AI-powered call taker, to free up dispatchers for high-priority emergency calls. A full launch could come as early as this month.

A flood swept away an empty Waymo robotaxi April 20, and the ride-hailing service has been shut down citywide since. The company is reviewing its operations in the city to refine flood monitoring mitigations.

In a new pilot, the city has restored the ability for residents to leave voicemail comments for members of five boards and commissions. Staffers are hoping to find AI-powered software to aid in transcription.

The Inland Empire city in Southern California is using mapping tools and other technology to help in wildfire reduction. The city fire department’s Community Wildfire Protection Plan is a template.

OnGov, an AI startup supporting government service delivery solutions, hosted the first-ever 1776 Labs in Philadelphia. There, a variety of technologists developed civic tech solutions with AI.

The solution lets property owners track their deeds and mortgages online and notifies them of document changes. A fraud alert also informs registered notaries when their names and seals are recorded.

The city will work with a technology company to identify roads and sidewalks that are unsafe or failing, and to boost accessibility. Its software will create a 3D map capable of spotting potholes.

The town Select Board unanimously approved appropriating the funds to outfit 50 police officers with the cameras and software. The cost also includes record retention equipment.

Louisiana’s most populous city is the latest government to have an AI agent answer 311 calls instead of a human. The shift will happen in coming months; the AI has been trained on three years of 311 calls.

Modern solutions can liberate local government clerks from hours of transcribing to compile meeting minutes. One such tool, from HeyGov, generates drafts from digital files, which can then be fine-tuned.

The new online platform brings together previously disparate center-based care resources in one searchable map. It features data on roughly 10,000 child-care providers. Filters include location and cost.

The Washington Metropolitan Area Transit Authority has been making targeted improvements for several years by homing in on several key metrics, to grow its service and yield shorter travel times.

The Decatur City Council approved buying a new baler and AI-powered sorting system, the latter of which is likely to be operational this summer. Its activation will enable a reduction in inmate labor.