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The U.S. Digital Response, a civic tech organization, has announced the recipients of its 2025 Digital Service Champions Awards, which honor state and local government modernization efforts.
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A pact between the Southeastern Public Service Authority of Virginia and an AI-powered recycling company is expected to enable the technology to increase recycling and divert a significant amount of landfill waste.
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The Honolulu Department of Planning and Permitting has temporarily shuttered its building permit counter to resolve a backlog. Other services remain open. A “first look” at new AI software is imminent.
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The organization’s new solutions and service blueprints provide states with step-by-step guidance to identify challenges, simplify reporting and improve residents’ access to SNAP and Medicaid benefits.
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A new purchasing portal serving state and local public-sector agencies is designed to make complicated and highly technical purchases easier, by offering connections to vetted vendors and expert knowledge.
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In an effort to address delays in releasing people from jail, the Sheriff’s Office is looking to update its Adult Information Systems to be more integrated with an existing case management system.
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In the search for good ideas, Miami-Dade will award $100,000 each to three startups that are developing technology to divert waste from landfills and improve public sustainability engagement.
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In a new pilot, officials will use a city vehicle with two cameras and software with AI to photograph properties. Inspectors will follow up on addresses with visible problems like graffiti or tall grass.
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Case studies in the Multi-State Information Sharing and Analysis Center’s latest report show how states are extending cyber protections across government bodies. They highlight best practices including statewide coordination.
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Local governments are investing in digital equity, which can serve as the foundation to advance the implementation of other emerging technologies including AI. Good data is the foundation for both.
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The city’s Real-Time Crime Center, a specialized unit of its police department, integrates tech including feeds from drones, body-worn camera footage and law enforcement data to increase investigative efficiency.
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The new app gives riders a single tool for trip planning and fare payment across multiple county transit systems. Nearly two weeks since its launch, it has already been downloaded more than 4,000 times.
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Commissioners voted to examine cyber vulnerabilities by authorizing probes of the county’s computer network. They’re also exploring installing a new transit ticket kiosk at the county courthouse.
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City police could soon deploy the cameras, but City Council members aired considerable concerns about the devices. Privacy and ethical usage were among the issues they raised, along with how data would be shared.
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ATL.Direct is the city’s new online information hub for supportive resources, community stories, and progress updates about local initiatives. The platform aims to engage with people and increase transparency.
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Municipalities across the United States are leveraging technology in their signs, from kiosks to birdwatching, to make local government communications more interactive — and, officials hope, more engaging.
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While our devices can get in the way of experiencing the world around us, projects like live wildlife streams or a digital birding platform in Sandy Springs, Ga., can also bring nature closer.
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The app is the work of TriRiver Water, and it would allow customers in part of North Carolina to get water alerts, pay their bills and get advanced metering infrastructure data about their connection.
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Officials are making use of a new low-code tool and software to create efficiencies in processes and workflows across the enterprise, rather than individual departments making use of different platforms.
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An audit and a deep dive on software redundancies helped officials realize the savings, part of a much larger initiative. The city’s strategic plan on various efficiency efforts saved a combined total of more than $116 million.
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They join 15 municipalities from around the world, chosen to join the organization’s 10-month City Data Alliance program to strengthen digital infrastructure, help steer AI implementation and boost collaboration.
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