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David Edinger will step down as Colorado CIO and leader of the Office of Information Technology. The change is part of a large transformation the agency is undertaking for better service delivery. -
After helping agencies navigate technology problems behind the scenes for more than a decade, the IT executive will now guide how tech operations are managed across the enterprise.
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The Indiana Office of the Secretary of State is leveraging AI to improve efficient service delivery. This includes the recent launch of a financial literacy program and a new phase of the notary education platform.
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The website, for the Texas Regulatory Efficiency Office, expands efforts to centralize information on rules, forms and requirements for people and business. An AI assistant helps users navigate the portal.
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As cities and counties turn to AI to ease permitting, one company is offering a new, free program through which officials can learn about the technology's potential to solve agency-specific problems.
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The city, with a population of roughly 58,000, uses a modern budgeting system to streamline and improve the accuracy of its process and to save staff time. In place since late 2025, it also aids in sharing data.
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After years of complaints from workers, lawmakers have advanced a bill to replace outdated technology without disrupting services. Having cleared the Statehouse, it awaits the governor’s signature.
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The modernized system for rules, regulations and their publication is now live, replacing a 60-year-old manual process that officials say was not as efficient, transparent or clear.
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The state’s new chief data officer is a longtime exec at the California Health and Human Services Agency; and, most recently a high-ranking guide at the Department of Health Care Services.
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A new report finds digital service teams becoming essential to state and local governments refreshing services, managing tighter budgets, and keeping residents at the center of digital transformation.
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Technology leaders from across the Seattle region have united to create The Exchange Northwest, a regional gathering for civic collaboration and partnership with innovation in mind.
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The Maryland Data Privacy and Protection Act of 2026 limits how agencies collect and retain resident data and expands privacy requirements in procurement, honing in on third-party contractors.
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Local governments have an extra year to meet the designated technical requirements for digital accessibility under the Americans with Disabilities Act — but they face liability risks even today.
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The incoming Texas technology leader will guide IT services across more than 40 departments and 500 city facilities. He was most recently CIO at the Los Angeles County Department of Public Health.
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The governor’s office in New Jersey announced the release of the NJ TRANSIT Rapid Action Plan, a blueprint for improvements in technology, safety, accessibility and cleanliness.
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California is supplementing its traditional process of navigating public comments with AI, to do a better job of gathering actionable insight. Its model may inform similar engagement efforts by other governments.
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A single online credential to verify identity could improve security, protect privacy and slash the billions lost to identity fraud. Arizona CIO J.R. Sloan is prioritizing this work as NASCIO president.
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Nevada’s inaugural deputy director of the Office of Information Security and Cyber Defense, created last year, will join the county as its new director of government affairs for the sheriff's office.
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Gov. Matt Meyer announced the release of a Permitting Accelerator to help shorten the time and reduce the cost of deploying projects in energy, transportation, housing and elsewhere.
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A former technology executive for the Internal Revenue Service, Shukla worked on modernization and AI efforts at the federal agency. He replaces Mark Combs, who has announced his retirement.
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The state’s new chief transformation officer served as a senior White House official and has since held leadership roles with Connecticut government and Yale University’s Tobin Center for Economic Policy.
