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The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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Inside a growing push from state and community leaders to modernize re-entry, reduce recidivism and strengthen public safety through technology. Digital literacy, one said, can be a major barrier.
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Florida might soon establish a national first within its Secretary of State’s Office: the Office of Election Crimes and Security. The 15-person office would be required to report its activities to the Florida Legislature.
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The county, which is home to Las Vegas, has announced it will be working to deploy optical sensor technology in one of its popular parks as part of a pilot project to monitor occupancy and vehicle counting.
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Michigan’s state unemployment agency is staring at a class-action lawsuit after it, through notices, told residents they must pay back overpayments in unemployment benefits that were approved by the state.
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The Greater Dayton Regional Transit Authority observed another decline in fixed-route bus ridership in 2021. To survive the future, the agency may have to rethink how it utilizes resources and meets customer demand.
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A federal judge is waiting on proposals from Georgia election officials who are suing over election security before potentially releasing a report that indicates how hackers can manipulate votes in Georgia elections.
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Middletown, Conn., has created a website for individuals, namely business and property owners, to apply for a slice of the city's $20 million in American Rescue Plan Act money. The city will also offer ARPA workshops.
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Residents can now update their government-issued licenses and registrations, receive proactive reminders and complete transactions through the new Texas by Texas digital assistant platform.
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Later this year, the Internal Revenue Service will require IRS website users to agree to biometric scanning to access tax records. Why should the IRS have the ability to put citizens' privacy at such substantial risk?
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New Jersey's smallest toll highway, the Atlantic City Expressway, will be the first to embrace an all-electronic toll collection system. A recent study indicates that cashless tolls are safer than cash tolls.
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According to a confidential report, hackers can alter votes by taking control of Georgia's voting system touchscreens. Despite the reported vulnerability, state election officials are staying relatively mum.
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As the 12-month digital equity pilot program funded by US Ignite enters its final quarter, stakeholders involved in the project are noting its achievements and looking forward to possibly extending the effort.
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The New York State Department of Labor created a Twitter account to improve access to information on training, employment, assistance programs, policies and more for New Yorkers who speak Spanish.
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According to estimates from Verizon, AT&T and T-Mobile, about 3.2 million people still use 3G devices. These customers could be left behind in terms of phone communications if they don't upgrade in 2022.
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Earlier this month during the omicron variant surge, Georgia’s COVID-19 dashboard didn’t have up-to-date infection data because of aging legacy infrastructure that wasn’t built to handle millions of data points.
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If the Oregon cities of Astoria and Seaside decided to consolidate their emergency dispatch centers into one countywide center, challenges like interoperability and staff shortages could finally be addressed.
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Texas has refused to modernize and create an online voter registration system. As a result, communities across the state have less accurate voter rolls, and taxpayer money is wasted on paper.
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Pembroke Pines is yet another South Florida city that has fallen victim to a ransomware attack. The attack briefly knocked the city's systems offline, but it remains unknown if any personal data was stolen.
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The state of Michigan has launched 19 new agency websites and will continue to launch additional sites in the coming months. The effort replaces the state's 20-year-old content management system.