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The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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Inside a growing push from state and community leaders to modernize re-entry, reduce recidivism and strengthen public safety through technology. Digital literacy, one said, can be a major barrier.
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Greenland, N.H., is holding a special election where voters will decide whether to ban the use of voting machines. Many state and local officials believe there are no demonstrable issues with the machines.
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Bloomberg Philanthropies awarded 10 more U.S. cities with What Works Cities Certifications for their use of data and evidence to inform decision-making. The total number of U.S. cities certified since 2017 is now 50.
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The New York Department of Motor Vehicles’ online driver permit testing system has been restarted despite concerns over cheating and false ID documents raised by county clerks and other staff.
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City Hall in New York City claimed that NYPD would no longer employ a controversial company that creates “virtual mugshots” for investigations, but the law enforcement agency has done so in recent months.
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In dozens of cases, the Oregon Emergency Rental Assistance Program has sent checks to the wrong landlords. Glitches in the state's central application system appear to be the reason for the errors.
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Avoiding the term "passport," Gov. Ned Lamont indicated Connecticut will roll out a digital health card for providing proof of COVID-19 vaccination. Lamont has said local communities should determine safety measures.
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Seven months ago, the Colorado Supreme Court ruled that court records may not be hidden unless an explanation is given. The new regulation hasn't stopped some judges from keeping records out of public view.
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The Summit County Common Pleas Court is going to install four kiosks that will allow jurors to conveniently check in to court and modernize its software so that potential jurors can upload documentation online.
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A Pittsburgh city staffer took it upon himself and his dog, Porter, to map the city’s recreation areas on their daily walks. With a GPS unit in tow, the pair created an open data portal residents can use to find trails.
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New Jersey Gov. Phil Murphy is seeking proposals from companies for a transit system that would feature all-electric autonomous mini buses that citizens can call for via an app or city kiosk.
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Last weekend, the Maryland Department of Health took its website offline after cyber criminals attacked the site. The site has been restored since, and officials say no data was stolen.
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A former chief procurement officer has raised $10 million in venture capital to expand Procurated, his online government vendor review platform, which asks state and local staff to rate services from private contractors.
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Yesterday, Rhode Island Gov. Dan McKee said an app that can show proof of a resident's COVID-19 vaccination status should be ready in a couple of weeks. State businesses can decide whether they require such proof.
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The New York police department is aiming to improve public safety and communications with an integrated technology ecosystem that includes a real-time crime center, cloud-based software and more.
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Yesterday, the ACLU said it filed a lawsuit against the Rhode Island Department of Labor and Training because the agency didn't respond appropriately to an ACLU records request about facial recognition.
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After working with the North Carolina county for nearly three decades, former CIO and current Area Manager of Innovation Debbie Brannan has accepted a position with digital service and payment facilitator PayIt.
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As use of new technology by government continues to increase, experts and advocates in the space say that public servants should be keenly aware of the potential to exacerbate long-standing biases.
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From state errors that caused overpayments to limitations that have prevented some people from getting benefits, many citizens in Michigan are facing a bureaucratic nightmare with the state unemployment system.