Local Government

The new system will add GIS mapping, text and video capability, and faster routing to help call centers respond more quickly and precisely. The county is the first in the state to begin the migration.

The state’s Department of Labor and Industry is funding a new 14-week paid apprenticeship program in six Pennsylvania local governments, in an effort to address the workforce demand for cybersecurity analysts.

The community engagement tech supplier helped the city’s public school system, one of the largest in the U.S., gather feedback during the search for a new leader. The company expects more such work.

Holly Hartell, who was most recently the assistant CIO for strategic initiatives, is the county’s new permanent CIO. She has served as acting director of the Department of Technology Services since January.

Officials are making use of a new low-code tool and software to create efficiencies in processes and workflows across the enterprise, rather than individual departments making use of different platforms.

Officials have paid no ransom, instead shuttering their network to isolate the attack detected July 25. The city has been working with the FBI and Minnesota National Guard to secure systems and find the attack’s source.

Oregon alleges that public officials in Morrow County pocketed several million dollars by arranging to buy a local telecommunications business from a nonprofit organization there.

An audit and a deep dive on software redundancies helped officials realize the savings, part of a much larger initiative. The city’s strategic plan on various efficiency efforts saved a combined total of more than $116 million.

The hearing has been set to explore whether Lancaster city officials erred in giving two proposed data centers approval to move forward without first holding a public meeting and vote.

The city of nearly 300,000 is looking to hire a chief information officer. The person chosen will be charged with leading IT strategy, overseeing more than 60 staff, and advancing cloud, AI and data initiatives.

The devices, powered by artificial intelligence, are intended to identify items in residential recycling bins that should not be there. Images with faces or license plates will automatically be blurred.

In what might be the largest gov tech deal ever, EQT and CPP Investments will buy the 25-year-old NEOGOV, which focuses on HR and compliance. The deal comes at a time of robust investor interest in the gov tech sector.

Mayor Melvin Carter has postponed his 2026 budget address, a starting point for conversations, to September as the city continues to grapple with a recent cyber attack. St. Paul is still under a state of emergency.

Researchers from Morgan State University helped to develop the devices, which are controlled by a cellphone app. The pilot is designed to give passengers at Baltimore International Airport better mobility and independence.

They join 15 municipalities from around the world, chosen to join the organization’s 10-month City Data Alliance program to strengthen digital infrastructure, help steer AI implementation and boost collaboration.

The state has set reporting deadlines for local governments, along with rules about ransomware attacks. The move reflects a larger trend as public officials seek to boost their cyber defenses.

A recent breach is related to a phishing email sent to a business email account with the North St. Paul Police Department, according to the city. The attack was contained to that account and has had no other impact.

A report from CivicPlus reveals residents’ opinions on local governments. Expectations for municipalities’ digital experiences are high, but satisfaction rates remain low — which accessibility could improve.