Government Technology

Atwell Williams

Contributing Writer

Atwell Williams is ITIL and IT Process architect of the Technology Architecture Group at BMC Software and the Technology Architecture Group. Previously Williams was an ITIL instructor and education manager at the BMC Software Business School and director of IT Service Management within the BMC IT department. Before joining BMC, Williams was a partner with PricewaterhouseCoopers.

Twitter: @govtechnews

Recent Articles

America's New ITIL
July 09, 2007 - A new version of IT service best practices, known as ITIL, has the potential to dramatically increase IT efficiency -- just don't expect a quick fix.


Collaboration for the Public Sector



Collaborative Justice: Transforming Criminal Justice Services Through Unified Collaboration
This issue brief examines video collaboration in every stage of the human justice process, demonstrating how this technology can not only make services more efficient, affordable, and accessible.

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
Today, thanks to new cloud technologies and high-quality networks, mobile video services - which provide not only cost savings but which help governmental interactions become more efficient - are more feasible than ever before.

Modernization as a Service: Acquiring IT through Innovative Procurement

Five Ways Collaboration is Driving Government Performance

Mobile Video Collaboration: The New Business Reality