Allan Frank wants to combine IT, broadband, social networking and more for citizens.
Virginia governor blames recent IT problems on lack of oversight.
Expert panel at government symposium parses the benefits, challenges of cloud computing.
Former Massachusetts House Speaker Salvatore F. DiMasi indicted for rigging an IT contract involving a large purchase of sophisticated software.
Martha Johnson, a vice president at Computer Sciences Corp., was the GSA's chief of staff during the Clinton administration.
Energy management will receive lion's share of spending.
Dan Lohrmann: Michigan Security Chief Safeguarded State E-Government
Gopal Khanna: NASCIO President Represents New Breed of Public CIO
Financial decline shows need for CIOs' economic development.
Washington CIO Gary Robinson resigns, Dan Lohrmann named Michigan's acting chief technical officer.
Book Review: The Business Benefits of GIS: An ROI Approach
California, Michigan, Maryland and Pennsylvania get new CIOs; South Carolina post remains vacant.
The Powers to Lead, by Joseph S. Nye Jr., and It Starts with One, by J. Stewart Black and Hal B. Gregersen -- Qualities of effective leaders and road maps for successful change.
David Wennergren, Deputy CIO, U.S. Department of Defense
More than 90 percent of CIOs do not outsource IT jobs outside the U.S.
The agency that protects the president, candidates and heads of state also combats financial fraud, counterfeiting and cyber-crimes.
Executive director of Texas Employees Retirement System recognized for technology leadership.
Collaboration, mobility, digitization will shape public sector in next few years, says Gates
"This is going to raise the awareness level of what's going on. Normally, it's hard to keep this problem on the radar screen. People find it hard to talk about"
He wrote one of the most talked-about books in government and the IT community as a whole
He spearheaded efforts to use the city's IT buying power through citywide contracts, and by reducing overhead -- not a simple task given the size and scope of city government in New York
Whether it's high-speed access, IT in education or better public safety communications, Baldacci understands effective use of technology
Despite his handicap as a one-term governor, Warner -- a Democrat -- has created a buzz among state leaders for his far-reaching and rather successful efforts at reforming state government and its fiscal policies, while working with a Republican-controlled Legislature.
New York's CIO Council plans to issue a report on its strategic plan for IAM in October
"Technology moves so fast and has become so complex, and my job as CIO for the city moved me away from the field I know best"
Prime Minister Tony Blair officially named Ian Watmore the UK's first CIO for the United Kingdom, to head the new e-Government Unit, which replaced the four-year-old Office of the e-Envoy under Andrew Pindar
A new 311 system is about to expand how citizens interact with Miami-Dade County and CIO Judy Zito has taken charge.
A new 311 system is about to expand how citizens interact with Miami-Dade County and CIO Judy Zito has taken charge
IBM wants to help organizations run not just their IT systems, but the business operations as well. It's a bold move, but will it work?
Microsoft's Government Leaders Forum in Washington, D.C.
'The state of IT is good. We have a robust IT infrastructure and when it comes to challenges, we're ahead of our peers'
Emerging technology could change the way government teams manage crises and disasters
While open source is attractive because of its lower upfront costs, the real value lies in the collaborative principles on which it has been developed
E-government, open source software in the mix
'We got lazy. We dropped our guard.' -- former Secretary of Defense William Cohen to IT executives in Pennsylvania
'By working closely with my local counterparts, I quickly learned the unintended consequences that can occur when designing a system that affects others.'
New York City holds its seventh annual Technology Forum amid budget and baseball setbacks
"The biggest challenge has been the culture change. We're winning the war, but there has been some foot dragging, some reluctance to consolidate."
George C. Newstrom will leave October 1st to explore other opportunities
After almost 20 years as president of Public Technology Inc., Costis Toregas is stepping down -- but he's hardly retiring.
Internet cold spots have become wireless hot spots in certain parts of the American Southwest
Federal regulators launched a broad effort in May to study and police how the growing number of cell phone and broadcast towers sprouting across the country affects historic sites, Indian land and the environment, according to the Associated Press
More than 750 schools are expected to launch wireless Internet access during the year in a broad shift away from traditional wired networking
Some day, library patrons might find connecting to the Internet as easy as pulling a book off a shelf
The next time you pass a payphone in New York City, it may be in use even if no one is in the booth
As budget gaps continue to expand, technology can generate cost savings and improve service delivery.
To verify the health of the nation's 600,000 bridges, state governments must conduct onsite inspections at least once every two years.
Five villages have access to state-of-the-art telecommunications, thanks to a wireless Wide-Area Network (WAN).
A group of Boston city councilors wants to outlaw cell phones in all "places of public performance," including museums, theaters, movie houses and comedy shows.
The U.S. Department of Health and Human Service has begun testing a system using handheld personal digital assistants (PDAs)
Now, technology is making it a bit easier for cops to keep up with tech-savvy criminals.
New York Firefighters Use Email in the Field
Wireless Mobile Computing on the Rise Nationwide
United Way Uses Wireless to Bridge Digital Divide
Effort aimed at improving telecommunications.
State government employees roam the state with mobile devices.
Deal on Wi-Fi sets limits, eases interference concerns.
Technology provides location information about caller.
Rising caseloads and shrinking resources have welfare agencies thinking of technology more than ever.
A system designed to reduce improper public assistance payments has already saved millions of tax dollars, but a majority of states don't use it.
While state and local agencies struggle to comply with HIPAA's deadlines, computer firms rush to offer helpful tools and advice.
Government data warehouses in some states and localities are turning out to be huge, and so are the returns on investment.
Although electronic procurement offers valuable benefits, problems persist.
Growing child support caseloads and fewer resources has led some states to begin using the Internet for service delivery and case management.
The country's worst terrorist attacks have changed the nature of business in many states.
Defying prevailing wisdom, Arizona is developing a unique electronic system to manage complex contract and bid solicitation processes.
Experts suggest strengthen a community by mapping its assets, not its liabilities, but that may not be as easy as it sounds.
Dot-coms are developing new business models, strengthening old ones and forming alliances as they battle for profit in the public sector.
Cities are using technology to take the guesswork out of public transit schedules.
For nearly 20 years, Oakland County, Mich., has had its own child-support enforcement system. Now the state wants the county to give it up.
Hamilton Countys child welfare agency is using business intelligence software to improve employee performance.
The federal government turns to certification authorities for securing public-sector Internet transactions.
What's on the minds of government IT managers? Y2K conversion, contingency planning, embedded chips and possible litigation. Our panel of experts discusses Y2K. Answers have been edited for length. Complete answers appear on the Web site.
Tip O'Neil once said, "All politics is local," and while local government has long been the most accessible and most trusted level of government, the Information Age has put cities and counties in the center of many national issues. Here, our panel of mayors and local-government IT managers discuss their jurisdictions and some of the issues they face.
Lost parking and traffic tickets are becoming a thing of the past, thanks to imaging technology.
Will an Internet Tax Freedom Act help spur Internet commerce and bring about a new era of economic vitality? What will happen to local government sales tax revenues?
Schools give imaging high marks for reducing paperwork and building virtual student portfolios.
State and local governments are betting heavily on electronic service delivery to cut costs and provide taxpayers with more options, but a lack of interest has officials scratching their heads.
Imaging technology rescues child support payments from Washington state's bureaucratic snarl.
States that collect the most tax revenue use imaging in surprisingly different ways.
Signaling a big change in how customers access land records, Maricopa County has opened up its imaging database to the World Wide Web.
Local governments hope technology can help change attitudes while improving services.
What happens when an imaging system is turned on? The story of one agency after it flipped the switch.
The 1996 Telecommunications Act brought competition and congestion to the field as companies jockey for antenna sites.
Clark County, Nev., beat the odds by successfully reengineering the business licensing process with imaging and workflow.
Acquisitions and consolidation in the imaging market raise customer concern.
Congestion pricing -- forcing motorists to pay more for peak-hour driving -- is in pilot, but with political problems.
More government agencies are using computers rather than humans to convert forms into valuable data.
Rolled ink fingerprints are giving way to "finger imaging," computerized retina checks and even voiceprints.
The dynamics of the network operating systems market are changing. So far, state and local governments seem to be exercising caution.
Imaging systems not only cut down the use of paper, but also help states protect the environment and manage natural resources better.
Despite the growing power and performance of PCs, many state and local government applications still require the unique capabilities of a workstation computer.
"The cost for CD-ROM is significantly less than traditional optical discs and comparable to anything in the market, including microfilm."
State DMVs are adopting imaging technology to automate the process of capturing, storing, retrieving and producing driver's licenses.
Crime scene reconstruction has become simpler and more accurate, thanks to low cost, user-friendly 3-D CAD software.
New products, standards and ways to use the World Wide Web were some of the highlightsat the AIIM '96 Conference in Chicago.
State and local governments have been quick to use the Web as a way to attract and keep business and people.
Federal, state and local governments are working together as never before to develop new ways to use technology on an intergovernmental basis. But will these efforts be enough to overcome an ingrained culture of separatism?
For the Kansas Division of Vehicles, workflow has made the difference between having an expensive imaging system for storing electronic documents and an effective information system that has virtually eliminated taxpayer complaints about service.
Government managers need the discipline, skills, tools and techniques of project management to successfully develop and deploy today's large, complex information systems.
Imaging systems increase the amount of time a worker spends in front of a computer monitor, and increases the value of ergonomic planning.
Imaging technology -- which can read, store and retrieve tax documents as electronic images -- is increasing tax-processing efficiency and helping generate much-needed revenue.
By embracing new policy goals, pursuing public-private partnerships and committing adequate resources, Georgia has become a successful innovator in using technology to deliver vital public services.
Do chief information officers take the blame without being given the authority? Five current and former state CIOs discuss the sometimes embattled role of the CIO.
A series of unresolved issues, ranging from affordable access and regulatory barriers to cultural resistance, threaten to slow down the increasing use of telemedicine and distance learning
A new generation of search and retrieval tools have improved the way text documents can be found in computers. Some software can even look for images.
Government staff are finding it relatively easy to get PC training, but learning how to manage complex technology projects and use state-of-the-art application development tools is another matter.
When a state court wants to find out what the courtroom of the future looks like, they head for Williamsburg, Va.
As the size and number of computer networks in government grows, so do the chances of a breach in security. Solutions exist, but they are not simple.
Squeezed by shrinking budgets and rising caseloads, individual branches of justice are beginning to cooperate on ways to develop integrated justice information systems.
State and local government associations are working together to make sure new legislation doesn't eliminate universal service and local control of telecom rights of way.