Government Technology

Jessica Renee Napier

Contributing Writer

Jessica Renee Napier is a California-based writer who began her journalism career in public broadcasting. She teaches yoga, enjoys traveling and likes to stay up on all things tech.

Twitter: @govtechnews

Recent Articles

Chicago Park District Masters Project Coordination
May 10, 2013 - A custom project management solution is helping the district more efficiently execute as many as 400 annual parks projects.

New Site Reflects Recovery of Alabama Beach Town
May 03, 2013 - Gulf Shores, Alabama may be a small town of 9,000, but its new website shows that it's recovering from the 2010 oil spill in a big way.

Crime Victim Notification Gets Personal
April 25, 2013 - The Indiana Department of Corrections is using a new software package to customize notifications for victims of crime.

Workflow Management Improves Public Service
April 11, 2013 - In Humboldt County, Calif., the workflow management solution has helped enhance the county's permit application process and allowed citizens to browse permits online.

Maryland County Pilots Text-to-911
April 05, 2013 - In March, Frederick County became the first jurisdiction in Maryland to make this service available to certain wireless customers.

Innovation Councils Connect Governments with Entrepreneurs
March 21, 2013 - Palo Alto, Calif.'s new Innovation Council mirrors the culture of the region, inviting entrepreneurial, innovation-based creative spirit to inform city decisions.

West Coast Collaborates for Infrastructure, Cost Savings
March 18, 2013 - Four regions are banding together to improve economic competitiveness, support families and enhance quality of life.

Speech Technology Helps Toronto Analyze 311 Calls
March 14, 2013 - Toronto responds to about 1 million calls per year at its 311 call centers, and is now using speech analytics to enhance call center operations.

California's JobScout App Helps Bridge Digital Divide
February 27, 2013 - A new digital literacy platform in California uses gaming elements to help job seekers master the skills needed for online job searches.

Open Data Success Requires Streamlining and Standardization
February 20, 2013 - Streamlining and standardizing open data means citizens using their 21st-century devices would interface with government that isn't "stuck in the 20th century."

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Government Best Practices


Collaboration for the Public Sector


Collaborative Justice: Transforming Criminal Justice Services Through Unified Collaboration
This issue brief examines video collaboration in every stage of the human justice process, demonstrating how this technology can not only make services more efficient, affordable, and accessible.

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
Today, thanks to new cloud technologies and high-quality networks, mobile video services - which provide not only cost savings but which help governmental interactions become more efficient - are more feasible than ever before.

Modernization as a Service: Acquiring IT through Innovative Procurement

Five Ways Collaboration is Driving Government Performance

Mobile Video Collaboration: The New Business Reality
 

Government Technology
Public CIO
Emergency Management
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