IT consolidation, budget and cost control, and health care are among the most critical priorities for state CIOs in 2011, according to the annual membership survey of the National Association of State Chief Information Officers (NASCIO).

The annual survey, State CIO Priorities for 2011, includes a list of top policy and technology issues state governments will encounter next year. 

“States CIOs are continuing to be challenged, but they also have opportunities to pursue these innovations,” said Eric Sweden, NASCIO senior enterprise architect, on Friday, Oct. 22. “But there are still issues with some of these innovations.”

On the survey’s top 10 list for Priority Strategies, Management Processes and Solutions, consolidation came in as the top priority for 2011, having moved up from No. 2 in 2010.

Health-care IT moved up from No. 9 for 2010 to No.3 for 2011. Health care moved up due to the passing of the Patient Protection and Affordable Care Act, according to NASCIO.

Cloud computing wasn’t on 2010’s list but is now the fourth most important priority for 2011.

Shared services was third on 2010’s list but dropped down two places to the fifth spot on 2011’s list.

The American Recovery and Reinvestment Act didn’t make it onto 2011’s list but was No. 5 for 2010. Sweden said that even though it was not on the list anymore, it’s still a priority because at this point, projects are in place because of the stimulus money.

State CIO Priorities for 2011

A. Priority Strategies, Management Processes and Solutions

1. Consolidation/optimization: centralizing, consolidating services, operations, resources, infrastructure and data centers

2. Budget and cost control: managing budget reduction, strategies for savings, reducing or avoiding costs and activity-based costing

3. Health care: the Affordable Care Act, health enterprise architecture, assessment, partnering, implementation, health information exchange, technology solutions and Medicaid systems (planning, retiring, implementing, purchasing)

4. Cloud computing: as a service delivery strategy; models, governance, service management, provisioning, security, privacy and data ownership

5. Shared services: business models, sharing resources, services, infrastructure and independence of organizational structure

6. Governance: improving IT governance, data governance and partnering

7. Security: risk assessment, governance, authority and executive support; budget and resource requirements; insider threats; third party security practices as outsourcing increases; and security frameworks

8. Broadband and connectivity: strengthening statewide connectivity, public safety wireless network and telehealth

9. Legacy modernization: enhancing, renovating and replacing legacy platforms and applications, and business process improvement

10. Data and information management: enhancing the role of data, information/intelligence and knowledge management

B. Priority Technologies, Applications and Tools

1. Virtualization (servers, storage, computing and data centers)

2. Cloud computing (software as a service, infrastructure, applications and storage)

3. Networking (voice and data communications, and unified communications)

4. Legacy application modernization/renovation

5. Identity and access management

6. Document/content/records/e-mail management: active, repository, archiving and

digital preservation

7. Security enhancement tools

8. Business intelligence and analytics applications

9. Enterprise resource planning

10. Social media and networking (Web 2.0 services, wikis, blogs, collaboration technologies and social networking)

State CIO Priorities for 2010

A. Priority Strategies, Management Processes and Solutions

1. Budget and cost control: managing budget reduction, strategies for savings, reducing or avoiding costs, activity-based costing

2. Consolidation: centralizing, consolidating services, operations, resources, infrastructure, data centers

3. Shared services: business models, sharing resources, services, infrastructure, independent of organizational structure

4. Broadband and connectivity: strengthening statewide connectivity, broadband and wireless

5. American Recovery and Reinvestment Act: execution, support, reporting, data management

6. Security: risk assessment, security safeguards, enterprise policies, employee education, data protection, insider threat

7. Transparency: open government, performance measures and data, accountability, access to government data

8. Infrastructure: data centers, infrastructure investment, critical infrastructure protection

9. Health information: architecture, assessment, partnering, implementation, health information exchange, technology solutions

10. Governance: improving IT governance, data governance

B. Priority Technologies, Applications and Tools

1. Virtualization (storage, computing, data center, servers, applications)

2. Networking, voice and data communications, unified communications

3. Document/content/records/e-mail management (repository, archiving, digital preservation)

4. Cloud computing, software as a service

5. Security enhancement tools

6. Enterprise resource planning (ERP)/legacy application modernization-renovation

7. Geospatial analysis and geographic information systems (GIS)

8. Business intelligence (BI) and business analytics (BA) applications

9. Identity and access management

10. Social media and networking (Web 2.0 services, wikis, blogs, collaboration technologies and social networking)

Source: National Association for State Chief Information Officers

Sarah Rich, Staff Writer Sarah Rich  |  Staff Writer

In 2008, Sarah Rich graduated from California State University, Chico, where she majored in news-editorial journalism and minored in sociology. Since 2010, Sarah has written for Government Technology magazine and covers a spectrum of public-sector IT topics, including cloud computing, transparency, broadband, and other innovative projects and trends. She currently lives in Sacramento, Calif.