Government Technology

Alabama's New "Where's My Refund?" Online Service


May 13, 2004 By

Alabamians who are owed a tax refund from the state can now go on the Internet to find out "Where's My Refund?" Citizens can visit the state's official Web site to view the status of a state tax refund.

To access the system, users simply log on to the Alabama Web site and select the online services link. Individuals must enter their Social Security number and refund amount, in addition to selecting their tax form and filing status from a list on the Web site. Using this combination of specific information ensures that the refund status information is secure and displayed for only that taxpayer.

Once the identity of the taxpayer has been confirmed, the system displays the status information in a clear and concise format, which allows users to confirm that their return was received, that it is being processed, whether additional documents are needed and if a check has been issued. The system also informs users if their refund has been stopped because of an outstanding debt or collection.

"Prior to this service, taxpayers simply did not know when their refund checks would arrive, making it difficult to budget. Now we offer a way to check their refund status online, and taxpayers can anticipate when they will receive their refund checks and plan accordingly," said Alabama Revenue Commissioner Tom Surtees.

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