Government Technology

Plans for Improvement, Growth of California County E-Government


October 4, 2006 By

At a County Board of Supervisors meeting Tuesday, Sacramento Chief of E-Government Diane Hartline outlined future projects, and trends in the E-Government arena. Taking into account ideas such as the increased amount of page hits and the growth of the E-Government department Hartline advised the supervisors that "any function of Sacramento County government that can be made available online should be available online."

Some of the future plans include implementation of a county wide 211/311 program, an E-subscribe page which allows people to sign up for alerts, including emergency alerts, and the creation of an E-Pay site where residents can pay for licenses and other county fees all in one place.

An important trend discussed was the so called millennial generation, those people born from 1985-2000 who have just or will soon become of voting age. Hartline explained that this generation "sees things in an entirely different way" -- not only have they always been exposed to technology, but they use online/computer technology in daily life.

Of those of the millennial generation:

  • 87 percent use internet home
  • 44 percent are online everyday
  • 29 percent use multiple simultaneous instant messaging (IM)
  • 25 percent instant message(IM) people in same room
Because of this, the next generation expects to have easy access to E-Government.

The basic issue which Hartline wished to make clear was that as government officials the supervisors should always ask the question: "Can we put it Online?"


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Comments

Anonymous    |    Commented October 19, 2006

Maybe the question that the supervisors should ask is "SHOULD we put it online?" rather than "Can we ..." It's obvious to all that the county CAN put whatever they want online. What they really need to do is establish guidelines for what really needs to be available online.

Anonymous    |    Commented October 26, 2006

If you make everyhting available via the Interenet can the same in-person services be closed and buldings shut-down? Or do we know have to raise taxes to support the e-Government? By the way, the possibility of identidy losses are of a magnitude the County could not insure against........

Anonymous    |    Commented November 6, 2006

Review govetech article below. Maybe this is politics. http://www.govtech.net/magazine/channel_story.php/102071

Anonymous    |    Commented November 14, 2006

To date, not many of the "Millennium" generations have paid enough taxes to warrant a technology dedicated to them. Elected Leaders: THE tax payers don't want to invetst 1,2,3,4 100 millon dollars in "e-Government" Services which can be procured over the counter!!!!!!!!!!!!!!!!!

Gina Scott    |    Commented November 16, 2006

The argument that because someone has not paid enough taxes "to date" to have a voice or say is quite absurd. In the same argument as above, perhaps the government should not fund schools because children are not taxpayers. And maybe we shouldn't fund homeless shelters because the impoverished probably do not pay enough taxes either. Had the 18 year olds who were drafted in Vietnam paid enough taxes when they lowered the voting age? Providing online services is actually less expensive than over the counter, and is much more convenient for people who have children or people who work the same hours the agencies are open. E-government services are for everyone, not just young people. Just because the "Millennium Generation" -- those of us born from around 1980 and on -- would like to transact with our government in a different way then was done in the past does not mean that you won't be able to go to the county Registrar of Voters, or to the State Health department. It will mean that I won't have to waste my gas. The Net Generation is Here http://govtech.public-cio.com/story.php?id=2006.10.10-101575


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