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August 26, 2011 By News Staff
E-mail could soon be the new “snail mail.”
Workplace use of real-time communication tools may be more popular than e-mail in the next five years, according to a survey of 1,400 CIOs across the U.S.
Approximately 54 percent of CIOs spanning a variety of industries said applications such as instant messaging, SharePoint and Yammer — a social network designed for intercompany communications — would supplant on-the-job e-mail use by employees. The survey was sponsored by Robert Half Technology, an IT professional staffing agency.
Based on telephone interviews between CIOs from companies with more than 100 employees and an independent research firm, 41 percent of those surveyed believed real-time communication would be “somewhat more popular” than e-mail, while 13 percent believed it would be “much more popular.”
“Although e-mail remains an important communication tool, the increased use of real-time technologies affects the IT environment,” said John Reed, executive director of Robert Half Technology, in a statement. “Employers are looking for the right people to deploy these tools in new ways to increase efficiency. IT professionals should consider the importance of keeping current with real-time technologies in order to stay competitive in the job market.”
Robert Half Technology suggested that real-time communication tools could have a variety of benefits to the workplace, including speed of conversation, convenience and improvement of efficiency in regard to communication. The agency also touted the camaraderie-building potential between co-workers using a work-related social media platform.
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To flip this another way, only 54% of CIOs believe these platforms will be "somewhat more popular" (or more) than email? This figure should be 80% minimum. This just shows how out-of-touch many CIOs are - they need to provide the channels that people want to use to manage their consumption, rather than force the channels that are easiest to manage. Chris www.gistcommunication.com.au
The beauty of email is that you can carry on a conversation when it's convenient. The constantly connected mode of texting, instant messaging, etc., too disruptive and not for me.
I'm sorry, but to ask this question is not only a bit gimmicky but also unrealistic. Email will never be replaced by social media - period. Don't get me wrong, email is a drag, but to even suggest that social media can replace all email shows some level of misunderstanding.
I agree with you.
E-mail is great for archiving formal communications and complete thought. Saving small clips of real time conversation does not lend itself for this purpose.
Most social media realtime text or messaging sytems store your messages when you are away from the app, so you can read and respond at your convenience ;-)
At the moment I mostly agree, however I have learned not to use the word "never" in this industry.
Totally agree. The younger programmers in our office prefer the use our email systems instant messenger product to communicate-both casual non-business conversations and group testing conversations. I still live my email, but i' m slowly coming around to the new way of doing business.
Whatever the next big thing is, as soon as it gets taken over by marketers and spammers, the love affair will be over. Next week the 'experts' will say Video Communication will be the big thing. (why bother with just messages, when you can have face time?). The more technology we have, the less creative and imaginative we are.
You mean like the telephone!?
(former NYC It Executive and CIO-retired)I administer a private Facebook group for our residential community on the Raritan Bay NJ waterfront (Lighthouse Bay Communities Forum)..we originally had a Yahoo email group with about 70 largely inactive members and when I transitioned the group to FB I got alot of resistence. This past weekend before during and after Cat 1 storm Irene came upon us the group became very active and grew to well over 170 members..I am convinced that even the ludites will join social networking when they see they need to do so to survive in this world.
All this talk of Social Media is amazing. It wasn't even around 10 years ago the way it is today. We have forgotten to get out of our chairs and move. No wonder we are so "obese". Sending an email to your cubicle partner instead of standing up and talking over the partition, come on. My biggest concern with Social Media venues is that "everyone" can be involved with a privat conversation. Thus email will never die, besides the fact you have a "paper" trail of the conversation at your fingertips. Some instant messaging platforms allow that, but are lacking at least in the present. Official Records need to be saved and cataloged. Unofficial, sure post it on Facebook, Foursquare, Twitter and others...but just remember what you said because depending on your followers and followees, you can lose the thread of the conversation real fast. Just Saying!!!