White Papers

Lessons in Applied Innovation from State and Local Government
May 2012
By the Center for Digital Government

Discover the six trending topics in state and local government that hold the promise of getting government out of the protracted recession and on the road to innovation.

Access Denied: Protecting Data and Systems from the Risks of Collaboration
May 2012
By the Center for Digital Government

Find out the security-related challenges governments face in this age of collaboration and how identity and access management (IAM) can help overcome those challenges.

A New Model for Human Resources: Realizing the Potential of the Government Workforce
April 2012
By the Center for Digital Government

This issue brief explores new models for human resources and outlines a strategic approach on how to get there. This leads to an end result of cost savings, and freeing up governmental workers for more strategic and value-added job responsibilities.

Document Driven Process Automation and Human Services
January 2012
By the Center for Digital Government

Read this Center for Digital Government issue to find out how document-driven process automation can drastically accelerate workflow in state and local government human services agencies.

Government and Legacy ERP: A Broken Model
April 2012
By the Center for Digital Government

Find out how finance and human resources in the cloud can create cost savings, provide a modern platform for government agencies and unlock siloed data.

Purging the Paper: How ECM Improves Transparency and Enhances Agenda Management in Government
April 2012
By the Center for Digital Government

Learn how ECM can significantly improve agenda management and ultimately lead to more efficient, transparent government.

Streamlining the Business of Government: How Document-Driven Processes Produce Business Value for the Public Sector
April 2012
By the Center for Digital Government

Discover how enterprise content management helps government “do less with less,” and supports critical government efforts to reduce costs and redundancies in business processes, documents and data, applications, and systems.

The Value of Enterprise Content Management for Law Enforcement
April 2012
By the Center for Digital Government

Find out how enterprise content management enhances law enforcement by increasing situational awareness, reducing costs, providing efficiencies and improving security.

Wireless Technologies Provide a ‘Force Multiplier’ to Increase Public Safety
March 2012
By the Center for Digital Government

Find out how M2M can boost situational awareness and act as a force multiplier for public safety agencies.

Controlling Costs and Improving Services in Government with Smart Technology
March 2012
By the Center for Digital Government

Find out how M2M can help governments do more with fewer resources, while also helping boost efficiencies, provide better services and in some cases even generate new revenue streams.

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
March 2012
By the Center for Digital Government

Find out how cloud-based video collaboration is opening the door to new possibilities for the public sector around the world.

Research uncovers costly gaps in the legacy systems that government agencies use to track and manage absenteeism
March 2012
Learn how government agencies can utilize automated workforce management systems to achieve major cost savings, optimized and productive operations, and peace of mind when it comes to regulatory compliance for government.

PCIO Special Report: Dashboards
February 2012
The Government Dashboard - Business Analytics, Data Warehousing, Performance Management, Large-scale Data Management

Managing Regulatory Costs in Real Time
July 2011
By the Center for Digital Government

This issue brief discusses how regulatory revenue management software can help local government agencies track fees and manage the whole cycle in real time – making the costs of government more transparent and processes more efficient.

The Case for Enterprise Content Management (ECM) in Government
March 2012
By the Center for Digital Government

Download this issue brief to learn how enterprise content management (ECM) can put your government agency back in control of its documents and survive today’s leaner times.

Shared Services: Leveraging a more effective and efficient delivery model in state and local government
February 2012
By the Center for Digital Government

This issue brief will discuss why a shared services model is key to an efficiently run government, offer successful strategies to manage and monitor this type of model, and provide steps on getting started.

Economic Game Changer: Powering the Next Generation Government
February 2012
By the Center for Digital Government

Download this white paper to find out how realizing technology’s total economic impact can help governments develop a game-changing economic strategy to better quality of life for constituents and improve communities.

Shared Services Today: An Integrated Path to the Cloud
February 2012
By the Center for Digital Government

Read this white paper to find out the four pillars you need to know to help build a shared services framework and start your agency on a path to finding money-saving economies of scale and offering new services.

Real Value from the Cloud: Moving beyond personal productivity
January 2012
By the Center for Digital Government

Read this white paper to find out the next class of cloud solutions that holds great promise for government.

Abandoning the High Cost of Traditional Enterprise Content Management (ECM)
January 2012
By the Center for Digital Government

Read this issue brief to learn how modern enterprise content management can integrate seamlessly, introduce transparency and help enhance your agency’s agility and productivity.