White Papers

Government in the 21st Century
January 2013
Learn how to easily boost efficiencies and waste less time and costs by improving government meetings with new collaboration solutions.

Positioning Government IT for the Future
January 2013
Learn how to identify your organization’s drivers and implement positioning strategies to prepare for future IT investments.

Managing IT Project Implementation for Success
January 2013
Discover four helpful strategies for effective IT project management in the public sector.

Managing IT Procurement for Success
January 2013
Download this issue brief to learn new strategies and solutions for overcoming six of the common IT procurement challenges faced in the public sector.

Consolidation Nation
January 2013
Strategy for performing an efficient and secure Active Directory migration and consolidation.

Managing Data through Replication
December 2012
The ins and outs of data replication: how it works, what it offers and why it’s appealing to IT professionals.

2012 Q4 Special Report: Citizen & Business Engagement
December 2012
Governments are used to having constituents — not friends, fans and followers. And 10 years ago, opening an agency’s data for the world to review was unheard of. It’s a new era of citizen and business engagement that builds a close-knit community of governments and their employees — as well as hundreds, thousands, even millions of their friends. Read this Special Report on Citizen and Business Engagement to learn how federal, state and local government agencies are leveraging social media, robust websites, interactive 3-1-1 and other technologies to more effectively communicate with their constituencies. The report also explores how strategies and initiatives like crowd sourcing and open data policies are encouraging citizens to become more involved with the governments that serve them.

Keeping Government Workers on the Go with Secure Remote Support Solutions
December 2012
Find out why an appliance-based remote support solution offers significant advantages for delivering secure and efficient user assistance in a mobile government environment.

Migrating to IP Networks: The Essential Roadmap
December 2012
Here’s how to upgrade to unified, IP-based networking — and deliver powerful new applications and services.

The “On-the-Go” Government
November 2012
Learn how embracing workforce mobility can benefit an organization with improved productivity, reduced costs, better service, and improved employee satisfaction and retention.

Beyond Traditional Eligibility Verification
November 2012
With already-limited funding for critical programs and resources being stretched thinner than ever, governments are leveraging alternative products and services to help combat fraud, optimize processes and work smarter.

New Era in First Responder Training
November 2012
When it comes to training first responders, traditional methods are no longer adequate. Today’s tech-savvy responders are more engaged — and retain content better — with enhanced training delivery provided by collaboration solutions and interactive displays. Multimedia content, trainee engagement and greater efficiency are attained with today’s technologies for collaboration and interactivity.

Business Intelligence Roadmap
November 2012
An overview the benefits of business intelligence, and how a BI roadmap can help organizations reap these benefits while avoiding common pitfalls.

The Evolution of Human Resources and Finance Solutions in State and Local Government
October 2012
The Center for Digital Government has just completed a comprehensive national survey on ERP and HR modernization in government. At all levels of government and in all regions of the country, CIOs are making the move to better solutions for finance, accounting, human resources, and much more. Our survey findings provide insights that will help you apply this new information to your own jurisdiction. For example, should you move to the cloud? 24% of you are either already there or on your way.

Enabling Innovative Manufacturing in Government with Digital Prototyping

Find out how digital prototyping is providing governmental sectors engaged in processes of invention and innovation a critical leg-up in the race to create cutting-edge advancements in tools, research and products — advancements that can elevate the role of the U.S. in this competitive global economy.

The New Information Democracy
August 2012
Discover how to usher in a new era of information democracy for your government with enterprise content management.

Understanding Identity Management-as-a-Service
October 2012
Download this issue brief to better understand Identity Management-as-a-Service, the benefits it can bring to government and how to get started.

Special Report: Next-Generation Networks
August 2012
Government agencies face unprecedented pressure to provide citizens, employees and even other agencies with services that require high-bandwidth tools and technologies. This must-read Special Report highlights the network evolutions, expansions and enhancements that are spurring innovative solutions like real-time collaboration, unified communications, telejustice, Next Generation 911, smart utilities and more.

Wireless Network Connectivity in State and Local Government
August 2012
Find out why now is the time to start planning a WLAN deployment that represents the best possible investment for today and for the future.

Health and Human Services Special Report: America’s Critical Caseload
August 2012
A Research Report from the GOVERNING Institute and the Center for Digital Government

The research and best practices in this Special Report are invaluable to health and human services thought leaders in state and local government who are searching for solutions to break down silos, cut red tape and free up valuable hours for case workers to deliver the services that their clients need.