Outside In Governments have long used outsourcing to shed certain functions, but jurisdictions now turn over entire business areas to the private sector. Online Vigilantes Are citizens' groups overstepping their bounds in trying to reduce crime? Geo Info BART Cops Go GIS San Francisco's Bay Area Rapid Transit police force takes advantage of mapping technology to better share information. Education E-Rate Inspection School technology funding program gets a closer look. Electronic Government Unintended Consequences To millions of workers, e-mail is as important as the air they breathe. To IT managers, it's just another word for problem. Point of View Stepping Into Quicksand Stepping Into Quicksand Product News Product News Logitech, HP, Intergraph Solutions Group Spectrum GT Spectrum Reports from the IT horizon. Tech Focus Two Cents: Getac A770 Third time's a charm? CIO Profile Simone Marstiller CIO, Florida Justice Policing the Police Oakland, Calif., tackles police misconduct issues with database. Local Government Counties Take to E-Recording Although problems persist, the number of counties digitally recording legal documents continues to rise. DOT.Comm Delivers City/county IT organization pays off for both jurisdictions.