"We're excited about the opportunity to feature the latest news from Washington state's senators and representatives," said DIS Web Properties Manager Rhonda Polidori. "This tool will give citizens increased access to legislation and news that affects their communities, their state, their jobs and their lives."
Citizens who visit Access Washington may also notice improvements to the portal's design, which are the result of an ongoing and comprehensive usability study. DIS recruited diverse customer groups with varying levels of computing ability to gather data on how people navigate the site and "experience" Access Washington.
Lessons learned during the usability test will be made available to other state agencies as best practices for user-friendly design during the summer of 2004, when the phased update to Access Washington is scheduled for completion.