The Juneau police department can track, understand and manage all emergency calls and ongoing cases. Administrators, officers and dispatchers can analyze crime and incident patterns and provide valuable information to the City Manager and Assembly, the court system, and federal agencies. There is no limit to the type of metrics the Juneau police department can track. For example, the department has developed a set of reports related to the encroachment of bears into residential and business districts. With these reports, the department can track the number and type of bear incidents and share that information with the Fish and Game Department and city government.
The beauty of Business Objects is that it allows me to easily provide secure, self-service access to information for the individual or group at all levels throughout our organization," said Bill Childers, systems analyst for the Juneau Police Department. "The real benefit of the system is that we can now track, understand, and manage critical aspects of our performance as a police department, which enables us to keep our commitment to provide excellent service to the people of Juneau."
"As protectors, coordinators, facilitators, and first responders, police departments collect mountains of information on both legal and illegal activities, and track countless departmental and community events and transactions," said Jay Johnson, vice president of Government at Business Objects. "Law enforcement agencies throughout the country have realized that a business intelligence solution from Business Objects can help them leverage this information to improve performance, gain valuable insight into operations, and improve reporting to city, state, and federal agencies."
The Juneau Police Department is committed to providing outstanding service, with fairness, justice, and equality to all residents and visitors. The department interacts with the public through a community policing approach to solve the problems of crime, safety, and fear of crime in our community. We strive to improve the quality of life in Juneau and promote the safety and security of the community by developing partnerships, addressing community problems, and enhancing services to the public through the creative utilization of all available resources.