The state of Arizona recently finalized a three-year agreement with eGovernment firm NIC to operate the state's official Web site,
Arizona @ Your Service. The contract runs through 2010 with renewal options that extend through June 2013. Arizona issued its competitive bid in February 2007 and chose NIC from a competitive field.
"The state of Arizona is excited to build upon our strong tradition of online service delivery and government efficiency through the new Web portal contract," said Chris Cummiskey, the state of Arizona's chief information officer and director of the Government Information Technology Agency. "NIC has a proven track record in eGovernment and we are looking forward to our new partnership."
The contract includes recurring fixed monthly fees for baseline services and project-based pricing for variable services. The value of the initial three-year contract for core baseline services is $5.7 million and the state may choose additional baseline service levels that could add $3 million to $9 million to the contract's overall value. NIC also can earn additional revenues through deployment of variable services.
Baseline services include overall support and hosting of the existing infrastructure, support and maintenance of the re-engineered services available today on the state's Web portal, as well as overall operational management, customer support, reporting and portal security. Baseline services also include smaller-scale new projects, such as application and Web site development. Variable services will include all larger-scale new eGovernment projects and enhancements, new hardware and software purchases, backup and recovery services and marketing and promotion.
