Conn. Puts More DMV Services Online

Governor M. Jodi Rell announced Monday a new consumer-oriented podcast from the Connecticut Department of Motor Vehicles providing "Tips and Cautions When Buying Vehicles Online."
The podcast can be found at www.ct.gov/dmv.  Click on "Listen to Podcasts About DMV" on the upper left hand side and go to the Consumer News section.

"This feature on the DMV site is part of our move to put more and more services on the Web," said Governor Rell.  "Visit the site and get your questions answered instead of waiting for an answer over the phone or waiting in line at the DMV.

"We hope these answers might be helpful to people as they become more comfortable with buying goods online.  More and more people are turning to the Internet to buy goods and services, and we are urging consumers to visit the DMV site whenever they have questions about buying vehicles online."

The questions covered in the podcast include:

• Can any vehicle bought by a Connecticut resident over the internet be registered at the Connecticut DMV?
• Can anyone sell a car online, even without a dealer's license?
• What is the difference between buying a car from someone who is licensed versus someone who isn't?
• If a CT resident bought a car online and realized it was damaged what are some of the initial steps they should take to get the problem resolved?
• Should the online site you are buying a car from be licensed by the DMV?
• If someone were interested in buying a car online what precautions should they take before making their final decision?
  

The podcast is an audio file that can be played on a computer by clicking on the link to it or downloading it for later playing in a preferred audio program.

Earlier this month, Governor Rell announced DMV's first major test of a statewide, online transaction system for the general public, allowing some owners of passenger vehicles to renew their registrations through the Internet. Vehicle owners currently renew through the mail or by visiting a DMV branch office.

"This system is long-overdue but a fantastic start for making DMV transactions accessible online to those who want this convenience rather than going to a DMV office or using the mail," the Governor said. "It shows that DMV knows the importance of this kind of customer service. Other kinds of the upgrades in technology now occurring in the agency will help DMV bring online more services to benefit residents."