The Office of Open Government Web site contains information for state and local government officials, as well as the public, about Florida's open government and public records laws. The Plain Language Initiative Web site is designed to help state government build stronger relationships with the public through clear communication.
"Government's business is public service, and we can provide better service more efficiently if our customers understand what we are trying to do," said Crist. "The tools available on these new Web sites will help the people of Florida become true participants in the democratic process."
The Open Government Web site features a video clip from Governor Crist's inaugural speech, in which he announced the office's establishment. Useful information regarding Florida's unique open government and public record laws for consumers is available as well. In addition, the Web site provides links to other organizations that provide public record resources. Visitors to the site can also access the Attorney General's Open Government Mediation Program and the First Amendment Foundation.
The Office of Open Government site also lists state agency contacts charged with ensuring public record and Sunshine law compliance. Agency heads selected these contacts to serve as liaisons to the Office of Open Government. Consumers may e-mail the Office of Open Government directly from the Web site.
"This new Web site will expand opportunities to educate government officials and citizens about Florida's open government and public records laws," said Crist.
The Plain Language Web site explains the purpose of the initiative and answers commonly asked questions with examples of correspondence before and after plain-language editing. Citizens may request a translation of a state government document either online or by fax. Individuals submitting requests should receive a response within seven days.
Governor Crist has directed executive state agencies to conduct thorough reviews of their communication strategies and customer service strategies, and then establish new standards and guidelines. As a result, the people of Florida will find future state publications and products easier to use.
"The people of Florida are entitled to clear, plain language that enables understandable communication with state government," said Crist. "These activities are essential to providing high quality customer service."
