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Homeland Security CIO Needs More Influence to be Effective

Report details obstacles in department's technology

Department of Homeland Security (DHS) Inspector General released a report criticizing the authority and responsibilities of the DHS Chief Information Officer (CIO). The brief results of the report are:

The DHS CIO has a significant role to play in guiding IT resources and capabilities to fulfill the department's diverse missions. The enormous task of creating one network and one infrastructure to ensure IT connectivity among the department's 22 legacy organizations is daunting. In this context, some of the CIO's challenges are to implement an enterprise architecture; standardize and integrate the department's many duplicative systems and tools; and institute a program to address the risks and vulnerabilities facing DHS' IT systems.

Despite these key responsibilities, the CIO is not a member of the senior management team with authority to strategically manage department-wide technology assets and programs. There is no formal reporting relationship between the DHS CIO and the CIOs of major component organizations, which hinders department-wide support for his central IT direction. Further, the CIO has limited staff resources to assist in carrying out the planning, policy formation, and other IT management activities needed to support departmental units. These deficiencies in the IT organizational structure are exemplified by the CIO's lack of oversight and control of all DHS' IT investment decision-making. Instead, there is a reliance on cooperation and coordination within DHS' CIO Council2 to accomplish department-wide IT integration and consolidation objectives.

The Department of Homeland Security would benefit from following the successful examples of other federal agencies in positioning their CIOs to meet federal guidelines. Specifically, repositioning the CIO to report to the Office of the Deputy Secretary would provide this official the authority and influence needed to guide executive decisions concerning department-wide IT investments and strategies. Having component-level CIOs report to both the DHS CIO and their respective agency heads would help ensure commitment to consolidating the IT infrastructure while also meeting business needs. Further, with adequate IT office support and control of all DHS IT investment decision-making processes, the CIO can better ensure successful accomplishment of IT objectives, programs, and initiatives.
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