"As the Internet becomes an integral part of everyday life, there is more and more demand to access state services electronically and accessIndiana continues to meet that demand," said Kernan. Noting that the portal experienced an all-time high usage of more than 30 million accesses during March, Kernan remarked, "Hoosiers are truly finding value in the state's Web portal. Through accessIndiana, the state is providing more and improved opportunities for Hoosiers to go online instead of standing in line to do business with Indiana government."
The enhanced site design includes the following features:
Enhanced News and Event Calendar
The state's eNewsroom and event calendar allow Indiana citizens and businesses to access the latest state government news and event information directly from the home page. This information is automatically updated every 30 minutes.
Live Help
Hoosier citizens and businesses can visit the portal's Help Center for immediate online assistance from customer service representatives.
The state will update its customer survey on a monthly basis to gain valuable feedback about accessIndiana sites and services.
Opinion Polling
Each month, the state will feature a new opinion poll on the portal. The votes from this polling are immediately tabulated so participants can see real-time results.
Local Weather Information
Users can now check local weather conditions when they visit the Web portal.
myLocal.IN.gov Portal
Hoosier citizens and business can use accessIndiana's new myLocal.IN.gov portal to access state government resources relevant to their community, find their local city or county government's Web site, make payments to participating local governments for property taxes and more.
"IN.gov was already a great site, but we wanted to make it even better," said Laura Larimer, chief information officer for Indiana. "The latest accessIndiana redesign is sure to keep Indiana positioned as a national leader in e-government. But most important, it is likely to receive continued praise from the state's most important judges -- its citizen and business users."
