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Louisiana Forwards Enterprise Social Services as Post-Katrina Recovery Continues

"By consolidating the department's programs on a common system, ACESS allows us to focus on the needs of our citizens."

The state of Louisiana's Department of Social Services (DSS) has successfully launched increment one of its A Comprehensive Enterprise Social Services Systems (ACESS) project. This stage of the ACESS project provides important functionality to DSS such as a Web-based benefits screening capability across multiple eligibility programs. It also targets the critical up-front processes in child welfare management to screen child abuse allegations and manage the requirement and process for an investigation.

When completed, ACESS will provide DSS with a modern, integrated, and flexible human services software platform to effectively manage clients and cases, unify and expand the delivery of human services, and improve the outcomes and cost effectiveness of its social services programs for children and families.

ACESS is based on an enterprise approach -- using C