The expansion of online licensing services is a step in an effort to reduce wait times at DDS Customer Service Centers throughout the state. Approximately 210,000 personal driving history reports are issued annually at Customer Service Centers statewide. DDS issues approximately 150,000 replacement licenses at the centers each year.
"Offering these services online will save thousands of customers a trip to a licensing center," said Governor Sonny Perdue. "DDS is seeing every customer that walks in the door or logs on the website as an opportunity to exhibit excellent customer service."
The agency's website allows customers to create an account to access enhanced Internet services and track pending transactions. The following transactions are available online for Georgia residents with a valid Georgia driver's license:
- Replacing a lost license
- Viewing and/or downloading a copy of driving history
- Change of address
- Renewing a license or Identification Card
