The new website (www.lifeline.gov) is part of a nationwide initiated in 2005 by state and federal agencies to increase awareness and enrollment in state and federal Lifeline and Link-Up programs, which provide discounts to eligible low-income consumers for telephone service and hook-up fees.
NARUC President and Iowa Utilities Board Commissioner Diane Munns said: "NARUC is pleased to be a part of the 'Lifeline Across America' initiative. The simple fact is that these programs will not be used if information about them doesn't reach the people who might use them. Education about Lifeline and Link-Up is necessary for their full use and this website is another way to spread the word to consumers who may benefit from these crucial programs."
The FCC-NARUC-NASUCA Working Group on Lifeline and Link-Up is currently gathering and analyzing input on Lifeline and Link-Up outreach and later this year plans to make available new and targeted outreach materials through the website. In addition, the Working Group will make recommendations on best outreach practices for carriers that participate in the Lifeline and Link-Up programs.
