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North Carolina to Transform State Tax System

Will enable taxpayers to access all DOR services online at any time,"

The North Carolina Department of Revenue (DOR) selected CGI Group Inc. to help improve state tax administration by building a second-generation integrated tax management solution that employs commercial off-the-shelf (COTS) products configured specifically for DOR's needs. The three-year contract is valued at US$55.3 million.

"This award is an important step on North Carolina's path towards achieving our e-business vision of using technology to improve services to our citizens and enable taxpayers to access all DOR services online at any time," said Reginald S. Hinton, secretary of the North Carolina Department of Revenue. "We selected CGI as our partner for this mission-critical project because of the company's substantial tax practice and track record of implementing large, complex systems for revenue agency modernization."

"As state revenue agencies like North Carolina's DOR replace their aging systems," said Bob Hannum, senior vice-president, CGI.  "The best fit today is a commercial off-the-shelf solution with a service-oriented architecture. COTS solutions allow rapid implementation and a lower total cost of ownership for the state and its taxpayers."