"This award is an important step on North Carolina's path towards achieving our e-business vision of using technology to improve services to our citizens and enable taxpayers to access all DOR services online at any time," said Reginald S. Hinton, secretary of the North Carolina Department of Revenue. "We selected CGI as our partner for this mission-critical project because of the company's substantial tax practice and track record of implementing large, complex systems for revenue agency modernization."
"As state revenue agencies like North Carolina's DOR replace their aging systems," said Bob Hannum, senior vice-president, CGI. "The best fit today is a commercial off-the-shelf solution with a service-oriented architecture. COTS solutions allow rapid implementation and a lower total cost of ownership for the state and its taxpayers."