The Philadelphia Police Department opted to replace its thirty year-old system with NICE's advanced solutions for the reconstruction, analysis and distribution of First Responder communications. The NICE solution makes the task of reconstructing scenarios and sharing information much simpler. The City of Philadelphia's First Responders will be able to ensure that their decisions are informed and plan of action during emergency situations will be implemented effectively; and that information will be delivered as needed.
Sgt. Greg Masi, technical supervisor for the Philadelphia PD Communications Division, comments, "The NICE solution offers us state-of-the-art trunked radio capture, and advanced scenario replay software for reconstructing events and deriving insight from both 911 and radio communications. Without a doubt, NICE definitely had a leading edge in this area."
The NICE solution will also give the Philadelphia PD much more reliable retention, analysis, and data protection capabilities. "Pennsylvania state law mandates that we capture communications 365 days a year 24 hours a day with no failures," said Masi. The Department's new NICE system provides ample capacity to continuously capture and protect all of the PSAP's emergency communications, to ensure evidence delivery and incident analysis capabilities are always available.
"The Philadelphia Police Department is at the forefront of technology and one of today's leading public safety agencies," said Chris Wooten, vice president of NICE Systems' Public Safety Division. "We're very pleased that Philadelphia...[is] recognizing the value of NICE, and entrusting us to meet their needs."
The Philadelphia Police Department is the 4th largest metropolitan police agency in the U.S. with approximately 7,000 sworn officers and about 1,100 civilian employees. The Philadelphia Police Department's communication center is the main PSAP (Public Safety Answering Point) for Philadelphia and handles over 3.3 million police, fire and EMS calls each year. The City of Philadelphia is the fifth largest city in the United States and second largest city on the East Coast, with a population of 1.4 million people.
