Sacramento has been using an Accela solution, Permits Plus, for its permitting activities. By upgrading to Accela Automation, the city will take advantage of a Web-based, enterprise solution that is flexible enough to meet the needs of everyone in the agency. The city has also opted to have Accela provide hosting services for the application, providing the city a more cost-effective approach to software installation and maintenance. The city's IT department will have more time to focus on other IT issues and tasks since they will no longer have to configure and maintain the application on client machines; users will have immediate access to the application using a Web browser.
The new system will provide Sacramento with additional functionality including the ability for citizens to apply for applications and permits, research parcels and addresses, and schedule inspections via the Web. The system will also give city staff the ability to leverage their existing investment in GIS, take advantage of Accela's Interactive Voice Response system, and move inspection operations directly to the field with Accela Wireless.
"We are excited that the city of Sacramento is taking this important step to upgrade its systems and take advantage of leading technologies," states Robert P. Lee, Accela's President and CEO. "This full enterprise implementation of Accela Automation has the potential to dramatically impact the economy by providing City staff with tools that reach out to customers in many ways -- from accepting applications via the Web to completing inspections in the field."
