The City Council of San Jose voted unanimously to automate the police department's citation process in order to streamline the data collection process in the field and improve the department's efficiency. Officers will use handheld computers to process citations and send the information via a batch transfer process to a police database.
With the implementation of Electronic Citation, the San Jose Police Department expects to dramatically improve data collection accuracy by centralizing data entry points into a single application. This will give officers real-time access to records and statistics and maximize time available for other duties.
"The San Jose Police Department will leverage technology to improve the efficiency of the citation process," said San Jose Police Chief Robert L. Davis. "The technology will also provide us with the ability to access citation data during critical investigations," Davis added.
