The Homeless Case Management solution is a Web-based homeless management information system that streamlines the management of prevention, outreach, intake, assessment, emergency shelters, transitional housing, permanent supportive housing, permanent housing, and supportive services aimed at removing people from the cycle of homelessness.
The software enables agencies to eliminate case duplication, reduce paper, increase data consistency and efficiently link services to funding, all while better measuring program effectiveness. Agencies can integrate the traditionally disparate services available to the at-risk population, ensuring that citizens receive the appropriate services based on agency and program defined criteria.
Key components of the solution include:
- The integration of all relevant services into a single database, creating a single record of each individual served.
- A centralized intake system to speed check-in across the system and flag resources and beds available by utilizing a lottery process, quick bed check-ins, client alerts, and notifications to further streamline and reduce operational costs.
- The automation of key case management steps to reduce the administrative burden on case workers, freeing them up to work more closely with their clients.
- A fully HIPPAA compliant consent-driven sharing structure to ensure that client data is shared across agencies appropriately, and that clients have the option to not share health information.
- Advanced reporting capability to track key indicators like bed management, and citizens served, while developing the federally mandated unduplicated count.
