The addition of Accela VelocityHall increases access to the department's services, allowing citizens and businesses to apply and pay for permits, check the status of permits, schedule inspections, and check inspection results directly from the Internet, 24 hours a day, seven days a week. The new online system provides citizens with an option that greatly expedites service to them and streamlines operations for county staff.
"We are excited about expanding our ... services to support our citizens," said Angela Smith, deputy director of the permits and inspections department. "By expediting the permitting process, the online system helps us increase efficiencies internally and build on our goal to provide exemplary customer service."
