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HR and IT Join Forces in Pennsylvania

CIO John MacMillan talks about Pennsylvania’s strategy in uniting technical and human resources staff into six delivery centers, and results from an early pilot.

Pennsylvania CIO John MacMillan
Pennsylvania CIO John MacMillan
eRepublic/David Kidd
Pennsylvania needed to save some money, and in government IT, that often translates to a plan for shared services. Last October at the annual National Association of State Chief Information Officers (NASCIO) conference, Pennsylvania CIO John MacMillan talked about an effort to unite human resources and information technology into one organization.

"Our goal is to reduce our costs, partially on payroll, partially through external spending but mostly through standardization, consolidation and optimization," MacMillan said.

An early pilot yielded some interesting findings, leading the state to adopt a new governance model in an effort to streamline decision-making.  

"Basically it’s about getting the right people around the table to make the decisions we need to make to reduce overlapping function and inefficiencies," he added. 

Noelle Knell has been the editor of Government Technology magazine for e.Republic since 2015. She has more than two decades of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.