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John M. Bernard

John M. Bernard is chairman and founder of Portland, Ore.-based Mass Ingenuity and author of Business at the Speed of Now. His firm is doing organizational-transformation consulting in Oregon and Washington State.

Opinion

Giving Front-Line Government Workers Real-Time Performance Stats Would Improve Processes

As the movement toward managing for results continues to expand across government, it doesn't take an Einstein to figure out that getting performance measures front and center is an essential tool for engaging employees to improve their work processes.

April 20, 2017
· John M. Bernard