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kristy-dalton-govgirl

Kristy Dalton

Contributing Writer

Kristy Dalton is known as "GovGirl" in the government technology industry. She has been called on as an industry influencer and has a passion for social media, technology and digital strategy. Kristy is the founder & CEO of Government Social Media.

All negative comments are not created equal, and how you deal with them says a lot about your agency.
While it’s cool to offer cutting-edge connected technologies, the ultimate goal is to make communities safer and more energy efficient, to improve service delivery, and so on.
Your agency isn’t just implementing a social media policy to legally cover your butt — it is important that employees and citizens actually understand it.
The consensus among agencies that have a profile on Snapchat is that it can be used both as a unique story-telling platform, as well as an interesting way to get engagement at events.
Here are some tips to get all staff members involved in your agency’s social media efforts.
Are you still nervous about Facebook comments? Here's how to address the top concerns faced by localities.
How to make government jobs stand out on LinkedIn.
Social media messages don’t always need to sound like they come from government.
Just one state agency may have 30 separate social accounts. What's the best way to manage them?
Social media is never actually “done,” but here are some things to work on when the rest of the process seems to be running smoothly.