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911inform Launches Dispatch Product for Legacy Phone Systems

The expansion of the platform operator’s Location Discovery Solution comes as pressure builds to provide more precise emergency data for all types of calls. 911inform first used the tool with Panasonic.

Emergency dispatch platform operator 911inform says it is making it easier for clients with older telephone systems to connect with first responders.

The company, which has offices in New Jersey and Colorado, says it has expanded its Location Discovery Solution (LDS) for U.S. legacy phone systems.

The move stands as a response to the Ray Baum Act.

According to the FCC, that law is designed to “ensure that ‘dispatchable location’ is conveyed with 911 calls to dispatch centers, regardless of the technological platform used, including 911 calls from” multi-line telephone systems. Dispatchable location includes such data as street address of the person requesting emergency assistance along with information about the suite, apartment or other locations.

“We’re thrilled to expand access to our technology so organizations across the U.S. can promote safer workplaces and community spaces,” said 911inform’s CEO Ivo Allen in a statement. “Our mission at 911inform is to solve the critical problems our customers face every day. Our LDS solution is another example of the power of our technology and we look forward to ensuring the Ray Baum’s Act §506 compliance for our customers.”

In that statement, the company went on to say that the tool it is expanding “was originally released for Panasonic, but is now available on U.S. platforms in use by organizations providing compliance as required under the U.S. Code of Federal Regulations Title 47 language now in effect.”

911inform last made news in July when it announced the launch of a product called Multifunctional LTE Gateway (the Gateway) with North Carolina-based Avaya, which sells communication tools to governments.