Folding MyCivic’s application into its existing software for government-citizen interaction, the gov tech giant continues to diversify the range of software tools working together under its banner.
Founded in 2011, MyCivic employs a dozen people and makes customizable mobile tools that connect citizens with government services, allowing them to pay bills, report problems and browse event calendars and business directories. It also allows government staff to manage internal assignments and communications, post bulletins, request law enforcement patrols and leave crime tips.
The acquisition, announced Thursday, will retain MyCivic’s employees and incorporate the application into Tyler’s portfolio of citizen-facing applications, giving local-government clients a single app through which they can interact with citizens.
MyCivic has clients across the U.S. and Canada. Tyler says its clients include more than 15,000 local government offices in 50 states plus Canada, the Caribbean, Australia and other nations abroad.
A news release said Tyler's entire client base stands to benefit from the acquisition, because MyCivic has applicability across most of Tyler's solution areas. It also said implementation of MyCivic’s mobile platform averages 30 to 45 days from contract signing to go-live.
"We know how powerful it can be when citizens have direct access and a clear line of communication to their local government,” MyCivic founder and CEO T.J. Sokoll said in a statement. “By combining Tyler's experience within the public sector with MyCivic's proven platform, we are confident that our solution will be more advanced and intuitive to fit the needs of communities of all sizes."