A national research and advisory institute focused on technology policy and best practices in state and local government.
The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government. Through its diverse and dynamic programs and services, the Center provides public and private sector leaders with decision support, knowledge and opportunities to help them effectively incorporate new technologies in the 21st century.
Premier Services and Programs
Digital Communities Program
The Digital Communities program is a network of leading CIOs and technology professionals from the nation’s largest to mid-sized cities and counties. Digital Communities was launched at the request of city and county leaders from around the country who wanted a collaborative network to share best practices and keep abreast of emerging technology trends. This network also brings the public and private sectors together to solve problems. The program encompasses the Digital Cities and Digital Counties benchmark surveys, the Government Experience Awards, advisory support, national summits, original research, reports and more.
Digital States Performance Institute (DSPI)
The Digital States Performance Institute is not a place, but a community of interest around benchmarking and improving technology deployment in state government. The DSPI program is built on the biennial Digital States Survey, which grades the 50 states in their use of digital technology. A year-round program, DSPI is designed to evaluate and share best practices and case studies across state government. Working with governors to CIOs, DSPI has raised the profile and practice of information technology across the states. The DSPI program is made possible with underwriting from leading technology companies.
Center experts are available to keynote your conference or event on a wide array of topics. From the United Nations to the National Conference of State Legislatures, Center speakers have provided thought-provoking speeches and have added tremendous value to conferences around the country.
Strategy Papers and Guides
A series of strategy papers and local government technology guides written by senior editors and experts at the Center focus on the most important issues and challenges faced by governments, with solution sets for each.
Surveys and Awards Programs
- The Digital States Survey, Digital Cities Survey and Digital Counties Survey are three of the most powerful market surveys and benchmarking tools for state, city and county government leaders. The surveys assess how our nation’s jurisdictions are applying technologies to better serve their constituents.
- The Government Experience Awards are for celebrating the achievements of and learning best practices from states, cities and counties that have gone beyond the web to radically improve upon the experience of government and push the boundaries of how services are delivered. Top jurisdictions will be honored at a high-energy, celebratory awards event.
Beyond the Beltway
Beyond the Beltway is the #1 market briefing event on the state and local government IT market. The Center for Digital Government’s IT market analysts and key government leaders share insights into the state and local space and pinpoint opportunities, trends and issues to help you fine-tune your business strategies and validate your sales and marketing activities.
The advancement and diffusion of knowledge is the only guardian of true liberty. - James Madison
The only source of knowledge is experience. - Albert Einstein
The Center for Digital Government is a national research and advisory institute focused on identifying and sharing exemplary information technology policies and best practices in state and local government. Through diverse and dynamic programs and services, the Center provides public and private sector leaders with decision support, information and opportunities to help them improve public service by effectively turning experience into knowledge and incorporating new technologies into public services.
Center activities are focused on supporting the fundamentals of good government: financial stewardship, responsive service, transparency, accountability, participation and trust.
Building Communities of Interest - The Digital States Performance Institute, focused on state government, and Digital Communities, focused on local government, are not places but communities of interest focused on modernizing and improving government service. By connecting and encouraging information technology executives and practitioners, the Center seeks to foster collaboration and accelerate the implementation of proven success.
Recognizing and Sharing of Best Practices - Regularly administered national surveys and government experience awards programs provide a continuous and comprehensive mechanism for identifying and sharing state and local government information technology benchmarks and activities worthy of emulation.
Thought Leadership and Research - Working in collaboration with government and industry partners, the Center regularly produces white papers, special reports, guides and advisory documents that help to establish a context and framework for the application of technology in support of public service.
Professional Development - By convening public and private sector leaders through national summits, regional events, working group and task force meetings, the Center provides an opportunity for peer-to-peer collaboration and information and analysis that supports better decision-making and that helps improve outcomes. A significant theme cross-cutting these events is linking leaders from government and industry to share ideas, build mutual understanding and discover ways to work together to improve public service delivery.
Our Core Beliefs
The Center for Digital Government is non-partisan and non-ideological. Our work is shaped and strengthened by certain principles. We believe:
- Government work is honorable and the institutions of government and those who work in them should be respected.
- Narrowing the gap between the people in charge in our country and the great mass of ordinary people is of paramount importance.
- Government exists to produce positive outcomes in the community and those outcomes are "co-produced" by government and citizens working together
- Modern digital technology that supports information sharing, communication, collaboration, and learning is central to daily living and to the function of government.
- Innovation and public service improvements are most likely to occur when government and industry work together.
The Center for Digital Government was created in 1999 out of a recognition that the proliferation of personal computing had significant and far-reaching implications for state and local government. Advances in technology began to draw computing out of the data center and away from mainframe computers and career technologists, placing it on desktops in the hands of all employees. Development of extensive and robust networks created new and valuable connections that began to diminish the influence of time and distance. This began an era of fundamental rethinking of public service delivery. The Center was at the forefront of exploring the implications and opportunities this created with elected and appointed officials and industry alike.
In the years since its inception, the Center has continued to encourage the application of information technology to state and local government processes and service delivery. The proliferation of technology, its integration into the day-to-day lives and activities of the public, and development of capabilities almost unimaginable several years ago have resulted in both great opportunity and high expectations for the future.
The Center remains dedicated to working with government and industry to encourage and support adoption of proven strategies and approaches to meeting the needs of today while keeping an eye on the horizon in order to identify, define and help plan for the opportunities of tomorrow.
Teri Takai, Senior Vice President and former CIO of the State of Michigan, CIO of the State of California, and CIO of the U.S. Department of Defense
Phil Bertolini, Senior Vice President and former deputy county executive and CIO, Oakland County, Michigan