New York City Launches Free Tenant Resource Portal

The New York City Tenant Resource Portal is that city’s first free online portal aimed at helping vulnerable tenants citywide prevent being evicted and to ultimately keep them stably housed.

A traffic jam in New York City's Times Square.
A Times Square traffic jam in New York City
Flickr/joiseyshowaa (CC)
(TNS) — Vulnerable residential tenants throughout New York City will now be able to access relevant information and resources through a free online portal, Mayor Bill de Blasio announced Monday.

The NYC Tenant Resource Portal is the city’s first free online portal to help tenants prevent eviction and keep them stably housed.

“The city is doing everything in our power to support vulnerable families as they deal with a public health and economic crisis,” de Blasio said.

The portal was launched through the Mayor’s Office to Protect Tenants (MOPT), the Mayor’s Public Engagement Unit (PEU) and the Department of Information Technology and Telecommunications (DoITT).

Tenants seeking information will need to respond to a series of questions about their unique circumstances so it can provide specific information to each tenant.

The most recent information about the status of evictions in New York City’s Housing Court is also available by accessing the portal.

Tenants without internet access can call 311 and ask for the Tenant Helpline; they will then be connected to a PEU Tenant Support Specialist for free assistance.

Available resources include those from multiple city agencies, city-funded non-profit legal service organizations and community based organizations.

Councilwoman Debi Rose (D-North Shore) lauded the portal, stating, ”Fearing the loss of one’s home is terrifying, especially during a time when almost everything feels uncertain. Many resources throughout the city are available for tenants during times of need, and it is important that these resources are be accessible to those who need them most.”

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