Civic Innovation
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The myAurora 311 Open Data Portal gives residents a detailed look at the city's non-emergency call traffic, service trends and response, and is part of a broader push to make city operations more transparent. -
Officials will refresh the site to eliminate customer issues including a delayed reflecting of precise balances. Changes to the village payment system are underway, and are in early stages.
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The AI Center for Civic and Social Good will let the public and the San Jose State University community learn about and work with AI technology through programming — at no cost to participants.
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The state of Colorado has launched a pilot program at the Pueblo Regional Center that uses virtual reality technology to train staff to better serve individuals with developmental disabilities and other health needs.
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Plus, Vermont is the latest state actively seeking resident input on its digital equity planning, Hawaii's state digital equity leader is honored by a pair of new awards, and more.
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The Washington, D.C., Department of Corrections has implemented a pilot program to help individuals who are incarcerated gain access to cloud certifications that will help ensure they earn living wages upon their release.
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By the end of the year, New York is poised to join nine states and nearly 20 others that right now offer mobile driver's licenses to their residents. The project is currently in the development phase.
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To celebrate the 20th anniversary of New York City’s 311 service launch, the city released a State of NYC311 report detailing important statistics as well as some of the most outrageous requests received.
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Utah's Chief Innovation Officer Rich Saunders discusses the keys to success the state has found for improving customers' digital government experience, as well as what innovations are coming in this space.
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Georgia’s new, faster voter registration system is now running across the state, an upgrade that election officials said Thursday will ensure security and shorter wait times at polling places.
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Plus, more about Kansas' $15 million of federal funding for digital equity; U.S. senators reintroduce digital equity legislation, $180 for digital equity heading to libraries, and more.
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The National Oceanic and Atmospheric Administration is working with cities to use visualizations to make urban heat island data more accessible. For Washington, D.C., this work led to a virtual reality experience.
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Plus, the Net Inclusion 2023 event brought together digital equity stakeholders; the final awards were announced for the Connecting Minority Communities Pilot Program; and Missouri launched a survey to guide broadband efforts.
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Raimondo stressed that the federal government needs local digital inclusion practitioners to help it bridge the digital divide, making a trip to San Antonio specifically for the event.
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An official from the U.S. Treasury Department says that 20 other states have applied for similar funding, and more announcements are coming, “to the tune of hundreds of millions of dollars.”
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A recent study found that formality in government communications increases engagement, but does this idea contradict the best practice of using plain language to make government more accessible?
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The state of Indiana is working to improve its workforce through a collaborative effort that spans across the public, nonprofit, private and education sectors to meet evolving workforce needs.
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The state will now offer constituents a digital tool to help people who are blind or have low vision navigate physical government locations and digital services in an effort to improve accessibility.
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Plus, Colorado launches a statewide program to get more people signed up for the Affordable Connectivity Program; Georgia is announcing expanded broadband funding; Connecticut suffers an Internet outage; and more.
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The Georgetown University-based program plans to use the money to support its ongoing work, specifically around helping government boost access to public safety net benefits.
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When viewers in and near East Palestine reached out via TikTok, expressing fear and concern over the derailment, she decided to put together a few resources for residents to conduct their own testing.
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