Civic Innovation
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The myAurora 311 Open Data Portal gives residents a detailed look at the city's non-emergency call traffic, service trends and response, and is part of a broader push to make city operations more transparent. -
Officials will refresh the site to eliminate customer issues including a delayed reflecting of precise balances. Changes to the village payment system are underway, and are in early stages.
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The AI Center for Civic and Social Good will let the public and the San Jose State University community learn about and work with AI technology through programming — at no cost to participants.
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Officials estimate they’ll get 51,000 complaints this year about missed trash pickups — but that could change. The City Council on Thursday approved a $6 million, five-year contract for tablets and software to fix the problem.
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CivStart, a nonprofit accelerator, has named the nine startups that made it through a two-year program designed to boost the marketplace profile of those companies, and give executives vital expertise. A new program focused on AI will launch soon.
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Visitors to Virginia’s Natural Bridge State Park who are blind or visually impaired can now use RightHear technology to navigate the park’s natural wonders. Travelers can use it, too, to translate information in 26 languages.
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Public libraries throughout the city’s southern suburbs — many chronically lacking the funding to make improvements themselves — are getting state grants for purposes including adding hardware or software.
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The app provides personalized recommendations for eating fish from lakes Huron, Michigan, and Superior, from inland lakes in northern Michigan and northern Minnesota, and store-bought fish.
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The National Association of Counties’ AI Exploratory Committee has released a report for local governments on integrating artificial intelligence. It offers use cases, and examines risks and opportunities.
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The cities of Buffalo, Rochester and Syracuse collectively received funding via a “tech hub” competition run by the U.S. Economic Development Administration. They’ll use it to develop an area semiconductor industry.
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The application, DROPS, or Direct Resource Outreach and Placement Service, enables city staff to create and track digitized case files. It’s intended to streamline access to resources and avoid disconnections in the process.
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Two local governments have taken steps to make residents aware of their digital rights. Experts argue that cities actually have a responsibility to do so.
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The village of Saugerties, New York, may utilize TextMyGov to reach residents who subscribe, about issues including water main breaks, road closures and emergencies. Officials have discussed a $5,000 contract with the company.
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The federal oversight agency has launched its first cohort focused on artificial intelligence for its Presidential Innovation Fellows program, aiming to create a talent pipeline for AI in government.
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Artificial intelligence isn’t everywhere yet, but several local governments around the country have either discovered how it can further enable modern 311 or are considering how it could.
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Results for America has recognized nine municipalities for using data to inform policy and improve government service delivery to residents. To date, 83 cities have received the What Works Cities Certification.
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A new mobile-responsive web page from the New York state Department of Environmental Conservation lets the public more easily report harmful algal blooms. Features include an updated map and reporting system.
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Technology like mobile apps and data visualization dashboards is helping the state serve more of its residents — often without them having to leave their homes.
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AskCOS, the city of Colorado Springs’ new artificial intelligence-enabled chatbot, was trained using Colorado city government information alone. The virtual assistant can answer constituent questions in 71 languages.
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The city will work with technology company Populus and an urban design firm to digitize its streetscape. It’s part of a project known as The Curb Reimagined, which will create a real-time, digital city map.
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State data released one year after the launch of California vs. Hate, the hotline and online portal for reporting hate crimes and incidents, shows its impact. People statewide reported more than 1,000 acts of hate.
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