Civic Innovation
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The myAurora 311 Open Data Portal gives residents a detailed look at the city's non-emergency call traffic, service trends and response, and is part of a broader push to make city operations more transparent. -
Officials will refresh the site to eliminate customer issues including a delayed reflecting of precise balances. Changes to the village payment system are underway, and are in early stages.
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The AI Center for Civic and Social Good will let the public and the San Jose State University community learn about and work with AI technology through programming — at no cost to participants.
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The city of San Jose has adopted an AI-powered translation tool to improve accessibility at City Council meetings for people who primarily speak a language other than English. It may see wider use, depending upon its performance thus far.
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Technology work underway in Luzerne County includes a new infrastructure management platform, and migrating election-related information off paper. The goal is to make services more efficient and effective.
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Bill Zielinski, who has led the Information and Technology Services department since 2020, will step down April 30. In recent years, he led the city’s response to a ransomware attack, and to the deletion of millions of police records.
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Officials have leveraged digital and mobile tools to make services more widely accessible to Coloradans regardless of location. Simultaneously, they are upgrading their IT infrastructure to more modern tools.
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City Councilmembers in the Silicon Valley city recently voted to seek state and federal funding to cover a portion of the service’s annual cost. Other operational details remain to be resolved, including how far users would be able to travel.
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Huntington Beach, Calif.’s new city website, which launched Monday, eliminates nearly half the pages on its old site. A curated visitor search drives sought-after pages to the top, and the process for back-end changes has been refined.
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A new all-in-one platform will head to development, the Hawaii capital’s planning and permitting director told a City Council committee Thursday. Officials upgraded a related system in July and will pilot AI-based software for plan and code reviews.
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After two years as the Tennessee city’s tech leader, Tyson Morris will pursue other opportunities. He said Friday he is committed to continuing his work using technology to help people.
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18F, a digital consulting office within the General Services Administration, is at work on three projects with federal agencies, it said this week in announcing its 10th anniversary. The office has completed 455 initiatives in 10 years.
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The Avon Lake, Ohio, Public Library’s app is back online after problems with its service provider were addressed. The issue impacted multiple library district applications nationwide, a communications manager said.
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With questions arising around election trust and security, some experts are proposing that U.S. voting machines shouldn’t use proprietary software, instead moving toward an open source model.
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Two years in, officials are calling San Francisco’s Text Before Tow program — which lets residents sign up to get a text if their car is about to be towed — a success. Only 130 texts have gone out to participants, but more than half resulted in a vehicle being saved from an impending tow.
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The free app that identifies and tracks individual fish will launch in the spring through tu.org, allowing the national nonprofit to put its members to work helping researchers spot trends in coldwater fish populations.
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A New Hampshire city joins a growing list of local governments that are turning over some of the more time-intensive tasks of planning operations to artificial intelligence technologies.
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The city of Chicago’s recently established Department of Technology and Innovation aims to transform the way city agencies work with one another and the way the city provides services to constituents.
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The 2024 Government Innovation Challenge and Pitchfest puts gov tech startups in touch with potential local government partners to address pressing public-sector issues. The event will be held in Kansas City, Mo., on April 30.
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Plus, the U.S. Conference of Mayors has launched a digital equity challenge, a report found that nearly 90 percent of Michigan jobs require digital skills, North Carolina gets $82 million in broadband funding, and more.
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Results for America has awarded a dozen new cities for the quality of work with data to inform policy, engage residents, allocate funding and improve municipal services.
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