Civic Innovation
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The myAurora 311 Open Data Portal gives residents a detailed look at the city's non-emergency call traffic, service trends and response, and is part of a broader push to make city operations more transparent. -
Officials will refresh the site to eliminate customer issues including a delayed reflecting of precise balances. Changes to the village payment system are underway, and are in early stages.
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The AI Center for Civic and Social Good will let the public and the San Jose State University community learn about and work with AI technology through programming — at no cost to participants.
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An innovative solution is being piloted in Surprise, Ariz., leveraging 3D-printing technology to reduce and reuse plastic waste. The ultimate goal is to help enable a circular economy in the region.
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A newly launched program in Fairfax County, Va., is offering small businesses technical assistance in a range of areas, helping them enhance their website, e-commerce capabilities, digital presence, and more.
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Post-pandemic federal funding for digital equity and broadband initiatives has pushed connectivity work forward exponentially. As the new year approaches, experts ask: How do we keep this going?
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As experts recently discussed at Code for America’s FormFest 2023 event, the digitization of government forms and processes can create more equitable access to government services for constituents.
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A new brief from the National Association of State Chief Information Officers underlines the importance of and reason for having a position dedicated to statewide digital accessibility coordination.
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At a virtual event co-hosted by the National Governors Association and Results for America, the 2023 Invest in What Works State Standard of Excellence was released, highlighting best practices in state data use.
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The state of Pennsylvania has announced the addition of select resources to the electronic Power Library, providing constituents with tools to learn new languages, learn about their heritage and more.
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Dallas County Health and Human Services is continuing to enhance the public health platform that it centralized several years ago to monitor and improve the health of county residents and prepare for any future health crises.
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Led by the co-chairs named earlier this month, the members of MetroLab Network’s GenAI for Local Governments Task Force will work together to create a comprehensive resource of guidance on the use of AI technology.
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Plus, Missouri is launching a new advisory council related to digital equity; Kansas is collecting more input on its broadband plans; Maryland is dedicating more money to getting people connected; and more.
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A new report released last week by the Urban Libraries Council outlines five recommendations of how public libraries can use artificial intelligence technologies in their work to serve communities.
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The Philadelphia Mayor’s Office for People with Disabilities has created the Disability Characteristics Map using census data to represent the diversity in abilities of the city's residents.
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The Philadelphia Office of Innovation and Technology has created a Racial Equity Action Plan. Equity plays an integral role for an office tasked with supporting other city departments with technology.
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The State Election Board will consider a proposed rule that would allow voters to use paper ballots filled out by hand — rather than by machine — in polling places where ballot secrecy can’t be guaranteed.
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The state of Minnesota’s Department of Public Safety uses translation AI tech in its Driver and Vehicle Services division, expanding access to government services for non-English-speaking constituents.
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Gov. Ned Lamont said Wednesday that the State Bond Commission will vote next month to spend $25 million on new voting machines that are expected to be in place by the presidential election next year.
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Officials are dealing with a growing number of "Zoombombings" in Maine and other states in which callers have interrupted municipal meetings with racist, antisemitic and homophobic language.
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The Albuquerque Police Department has implemented three new tools to help enable police to use a more informed response to calls for service. The tech could be especially impactful for community members with disabilities.
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