Cognitive Computing: A Key Tool in Predicting Citizen Service Needs

State CIO Todd Kimbriel explains how artificial intelligence could improve health services and public safety in Texas.

July 01, 2016 •

Public-sector leaders are starting to think about how artificial intelligence might be able to help improve service delivery to citizens. At the Texas Digital Government Summit held in Austin last month, state CIO Todd Kimbriel underscored the need for government to be able to predict and, therefore plan for, citizen needs.

Noelle Knell

Noelle Knell is the executive editor for e.Republic, responsible for setting the overall direction for e.Republic’s editorial platforms, including Government Technology, Governing, Industry Insider, Emergency Management and the Center for Digital Education. She has been with e.Republic since 2011, and has decades of writing, editing and leadership experience. A California native, Noelle has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history.

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Cognitive Computing: A Key Tool in Predicting Citizen Service Needs

State CIO Todd Kimbriel explains how artificial intelligence could improve health services and public safety in Texas.