“Since coming from the private sector to the public, I haven’t found anything that couldn’t use a little bit of modernization all the way across.” Officially confirmed by the state Legislature in May, North Carolina Secretary and Chief Information Officer Teena Piccione outlined a broad modernization agenda focused on maximum impact for residents in a June conversation with Government Technology. We checked in with states across the country in the midst of updating some of the largest systems they operate.
Flexibility Key to States' Unemployment Insurance Upgrades
States Update Decades-Old ERP Systems, Streamline Work
States Work to Overhaul Medicaid Systems Amid Funding Concerns
Modernized DMVs Offer Improved Experience for Staff, Residents
This story originally appeared in the Summer 2025 issue of Government Technology. Click here to view the full digital edition online.
Leveling Up: States Modernize Major Technology Systems
From unemployment insurance and Medicaid to enterprise resource planning and the DMV, state governments are investing in overhauls to legacy platforms to make them secure, flexible and user-friendly.
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