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In The News
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The deal provides Motorola Solutions with HyperYou’s agentic AI for handling nonemergency calls, as well as real-time language translation. The general idea is that AI can help alleviate call center staffing shortages. -
Jackson County, Mo., could soon take steps aimed to ensure new data centers are not constructed in unincorporated areas of the county, at least temporarily.
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San Jose, Calif., formed the GovAI Coalition in 2023 to bring technologists from different sectors together to collaborate on AI governance. After a unanimous vote, it will now go forward as a nonprofit.
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Louisiana’s most populous city is the latest government to have an AI agent answer 311 calls instead of a human. The shift will happen in coming months; the AI has been trained on three years of 311 calls.
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Iowa lawmakers are considering a deal with Tyler Technologies to use AI and public budget data to find cost savings by comparing the spending of school districts and local governments across the state.
More News
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A once-ambitious bill meant to reel in Washington’s exploding data center industry fell by the wayside during a short legislative session, and a state senator says it was due in part to tech company lobbying.
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SponsoredGovernment IT leaders share how improving ITSM maturity can lay the groundwork for automation, enterprisewide digital transformation and AI adoption.
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The new release from the National Association of State Chief Information Officers provides guidance for state CIOs, and an overview of how agencies are navigating the landscape of agentic artificial intelligence tools.
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Data center builds are on the rise across the country to power cloud computing and AI. Here’s how some local governments are taking action to ensure projects benefit the communities in which they are built.
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AI has been behind some of the social services abuse uncovered in the state. Officials are using machine learning to sift through thousands of provider claims to uncover crimes.
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State Sen. Barry Finegold, of Andover, and his counterpart from Lawrence, examined the changing role of artificial intelligence and its potential. He uses AI to write speeches, Finegold said.
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Questions about fake legal citations created by artificial intelligence and overlooked due to lawyers' lax proofreading are currently before the Connecticut Supreme Court.
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Several professors said departments in the humanities, computer science and some other majors have raised concerns about AI use, while the schools of information, business and economics have generally embraced it.
