Before the expansion of the Internet Online Appointment System went into effect on May 2, customers had to call or visit a field office if they needed to make a Class C or motorcycle driving test appointment or to make multiple driver license, identification card, and vehicle registration service appointments. The new features allow those same customers to go online 24 hours a day, seven days a week, select the field office and appointment time of their choice, and schedule it.
For security reasons and to ensure that the customer is eligible for a drive test, the system will require a valid permit number and date of birth before a behind-the-wheel test appointment is confirmed. The same information will be required if someone wishes to cancel an appointment.
The enhancements will be of special interest to parents of teenagers who would like to make other DMV transactions while their son or daughter is taking a drive test for their provisional driver license. Those parents can now go online and make the drive test appointment plus up to two more simultaneous appointments for themselves or any other family member.
