According to Ohio MARCS, the agency is now able to use applications they previously couldn't before installing Radio IP MTG on its network. The solution proved ideal for the private network and officers are now leverage reporting systems and even receive mug shots in the field. The agency is saving time and keeping its officers in the field connected to the information they need to stay safe and be effective.
Prior to leveraging Radio IP Software's solution, Ohio MARCS experienced high latency and the amount of data agencies could send over the network was limited. According to the company, with Radio IP MTG, agencies have seen a significant improvement in network performance. The solution, which is transparent to the end-user, reconnects to the network if the signal is lost while ensuring all data is transmitted automatically. With Radio IP Software's patented TCP/IP optimization and its own compression engine, the amount of data transmitted is reduced and files are transferred quickly.
Prior to using Radio IP Software's middleware, the data officers would send across the network would get backlogged and Ohio MARCS' IT department would receive 20 to 30 support tickets requesting in-car assistance each week. Each request would take up to 10 hours to resolve. Now, with Radio IP MTG, Ohio MARCS has seen the number of support tickets drop to less than 10 a month.
The Radio IP MTG connectionware includes traditional middleware features such as Mobile VPN technology to securely connect to specified networks. The connectionware operates on both private and public wireless networks including WiFi, WiMax, Mesh and HPD (High Performance Data). Moreover, it provides the added value of managing these network connections and reconnecting without end-user engagement. With its rules-based intelligent roaming and data compression, Radio IP MTG provides agencies with a secure way to maximize private wireless network performance.
Forsyth County, Georgia, has also implemented Radio IP MTG to support a mobile-office initiative for its public safety and service agencies. The Radio IP MTG software reportedly improves the County's data transmission 100-fold by compressing data transmitted across wireless networks. Implemented in 350 vehicles, the continuous wireless connectivity solution enables officers to leverage high-bandwidth computer aided dispatch (CAD) and records management systems (RMS) over a private Motorola Integrated Voice and Data (IV&D) network and public Wi-Fi network without experiencing latency or dropped connections.
"It is paramount that our officers be able to quickly access mission-critical information from their vehicles," said Brian Converse, radio systems manager, Forsyth County 911 Center. "Prior to this implementation, it could take up to eight minutes to complete routine tasks, such as license plate checks. Now, with Radio IP MTG's unique compression features, it takes less than one minute to deliver information to a unit."
The Forsyth County 911 Center supports the Fire Department, Sheriff's Office and the Rural/Metro ambulances, providing first responders with the tools and infrastructure needed to effectively serve the citizens of Forsyth County. To increase productivity, preparedness, and response times, the County wanted to provide its officers with a mobile-office environment that would support vehicle-to-vehicle messaging, report processing, and National Crime Information Center (NCIC) queries. In order to leverage a combination of applications, including Radio IP Software's partner InterACT MobileCAD software, over the IV&D and Wi-Fi networks, Forsyth needed a solution that would provide seamless switching and session persistence between networks as well as support the rate of data flow to and from the vehicles.
With Radio IP MTG, the Forsyth County 911 Center has seen an improvement in its overall network performance. The solution, which is transparent to the end-user, significantly boosts Forsyth County's network throughput and automatically reconnects to the network if the signal is lost.
