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San Diego County Environmental and Land Use Initiatives

Upgrade to web-based application key to streamlining and centralizing activities of seven county departments.

Northrop Grumman Information Technology, Inc., which manages San Diego County, California's Information Technology department as part of its IT Outsourcing Agreement, has selected Accela Automation from Accela, Inc. to streamline processes within the county's Land Use and Environment Group (LUEG) and improve the quality of service it provides by creating a more user-friendly environment for conducting business via the Internet.The Web-based application will replace a legacy Accela product and be deployed across seven LUEG departments: Air Pollution Control District, Environmental Health, Planning & Land Use, Parks & Recreation, Public Works, Farm & Home Advisor, and Agriculture, Weights & Measures.

Users in those departments will have online access to a centralized database of land use information to track and manage permitting, code enforcement, inspections and investigations, project management, workflow, and other critical functions. The implementation will also integrate the County's financial and time accounting systems.

"Accela Automation allows us to make significant strides in responding to the needs of our citizens and safeguarding their interests, and will provide the foundation for even greater benefits on into the future," said David Lindsay, LUEG IT manager.

San Diego County also selected additional Accela applications that will enhance the functionality of Accela Automation to facilitate sharing of GIS information, enable field staff to work more efficiently in conducting inspections, and provide residents with the ability to apply for and obtain permits online:

Accela GIS seamlessly integrates with Accela Automation to provide powerful real-time visual analysis to enhance land use, zoning, and infrastructure data. It allows creation of multiple map layers, automated map analysis, parcel and asset inventory management, direct editing of GIS data or files, and auto-distribution of information to mailing lists. It is built on the ArcIMS platform by ESRI.

Accela Wireless is a mobile government software application that allows government staff to perform their jobs from the field for inspections, code enforcement, work orders, and service requests. Optimized for Intel Centrino Mobile Technology, Accela Wireless is compatible with PDAs, laptops, and Tablet PCs running on the Microsoft Pocket PC 2003, Windows Mobile 5, Windows 2000, or Windows XP operating systems.

Accela Citizen Access provides real-time, direct access via the Internet to agency permit and land management activities. Online permit applications can be configured to allow citizens and businesses access to apply and pay for permits, schedule inspections, check the status of a permit or inspection, or print an approved permit directly from the Internet 24 hours a day, seven days a week.

"With the health and welfare of the public at stake, it is critical that government agencies have the very best technology in place to manage environmental issues like conservation and air and water quality," said Maury Blackman, Accela's president and CEO. "We congratulate the County on its commitment to provide citizens with the highest standards of professional service, and are pleased to add San Diego to our growing list of customers who are upgrading to Web-based solutions."

San Diego County encompasses 4,261 sq. miles and is located in the southwestern corner of California bordering Mexico. With a population of more than 3,000,000 it is the second most populous county in the state. For more information, see www.sdcounty.ca.gov.